Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Recensies (22.796)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
22 december 2024

Love the customer support! We had a problem where the Loox rating wasn't syncing with our themes rating widget. Tal & Rotem were a massive help. Entire process was so seamless, and they sorted it out super quickly. Thank you once again Tal & Rotem.

Auravi
Verenigd Koninkrijk
Meer dan een jaar gebruiken de app
24 januari 2025

This app makes it easy to send out professional looking and personalized review requests to my clients. I have had a great success rate with the amount sent vs the amount returned compared to other ways I have tried to collect reviews. I am really happy with Loox and plan on continuing to use this for my website!

Coeur Creative Studio
Verenigde Staten
27 dagen gebruiken de app
18 december 2024

Customer support by the name of Rotem was extremely helpful. Glad he’s on board A+

Lord Of The Pets
Australië
Bijna 5 jaar gebruiken de app
4 februari 2025

Exceptional customer service from Liz who dealt with my query quickly and provided clear and comprehensive instructions to resolve my issue.

Far Afield
Verenigd Koninkrijk
Ongeveer 2 jaar gebruiken de app
16 januari 2025

Loox is excellent in every way. So happy we made the switch. Customers engage really well with the automated email. Currently about 25% of customers are leaving reviews. The ability to add video is also so good.
A very happy customer here. It's also really useful to help mitigate any issues with unhappy customers by highlighting issues that you can act on to help the customer further.

Barefoot Junkie
Verenigd Koninkrijk
Ongeveer 2 maanden gebruiken de app
19 december 2024

1. In the invitation comment function, I set it to invite customers to comment 3 days after the "Delivery" of the order. I cannot know what the invitation comment email sent to the customer looks like, nor can I customize the content of the email. 2. There are no online customers. Support means that you encountered a problem at that time and could not solve it in time. You can only wait for the ...

Tparts
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
Loox heeft geantwoord 20 december 2024

Hey,
Thanks for taking the time to leave a review. I’m sorry to hear your experience with Loox didn’t go as well as we’d hoped.
We aim to provide top-notch service, so it's ...

29 januari 2025

Rain was amazing and fast help me figure out some issues I’ve had! Thank you for the amazing service!

Ivy Vanity Company
Verenigde Staten
11 maanden gebruiken de app
18 februari 2025

It is very good app but I am still learning because it is give many option which takes time know it

Rutuff
India
Ongeveer 2 maanden gebruiken de app
13 februari 2025

Loox is easy to use and is user friendly. It requires little time or maintenance. Loox is very responsive and integrates well with Shopify so that customers get notified periodically to review....which I love!

Rose Candle Co. & Apothecary
Verenigde Staten
3 maanden gebruiken de app
30 januari 2025

Loox has completely transformed the way we showcase customer reviews on our store. As a feature-rich, visually appealing, and highly customizable review app, it has helped us build credibility and boost conversions effortlessly. From beautifully designed photo and video reviews to seamless integration with our Shopify store, Loox delivers on every front. The app is intuitive, user-friendly, and ...

Oralucent
Verenigde Staten
29 dagen gebruiken de app