Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 93% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
22 februari 2024

Jodel was amazing! She addressed my issue in under 1 HOUR! Talk about a fast turn around time and exceptional customer service!

BlAsian Scrunchies & Co.
Verenigde Staten
Ongeveer een jaar gebruiken de app
6 februari 2024

Excellent app and even better assitance provided by Aya from Customer Support. Really fast and effective.

Rödler
Chili
Bijna 3 jaar gebruiken de app
Bewerkt 15 april 2024

It's amazing to set up a Happy Customers Page on our website. Ellison, guided me through the process and was quick. The step-by-step process explained in email is perfect. Thank you.

GBNY
Verenigde Staten
Meer dan 3 jaar gebruiken de app
28 maart 2024

good app so far, great tech support too, they helped me with some issues i was having and were able to get things going for me pretty quick, they even made it easy to import my old reviews!

Asgard503
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
17 maart 2024

Ken was great with a small issue that I had. Thank you!

SAAR CO
Australië
Bijna 3 jaar gebruiken de app
15 april 2024

The app does two things: it allows you to see the positive things about a product and the negative facts that may decide whether you want to list the product. It's a perfect app and I recommend 100%

Maramalive™
Nieuw-Zeeland
Ongeveer 2 maanden gebruiken de app
7 april 2024

I couldn't add reviews to my theme, so I contacted customer service and Aya from customer service helped me with my problem. I gave her access and she solved it quickly. Now the ratings are implemented in my theme. I am very grateful for the fast and prompt service. Thank you dear Aya :)!

Aurelle Shine
Duitsland
4 maanden gebruiken de app
2 april 2024

Customer Service was great. Chester was very responsive and figured out a resolution to my issue very quickly. Thanks Loox!

One Funny Mother Gifts
Verenigde Staten
Meer dan 2 jaar gebruiken de app
28 februari 2024

Best review app - best features and amazing customer support - especially ROTEM - she was fast and professional!

thanks!

kleopatrajewles
Verenigde Staten
12 maanden gebruiken de app
3 maart 2024

Average app with features covered in a lot of the other review apps for a lot less. If you exceed a certain amount of orders on their scale plan, they will charge you $40 extra for an additional 300 orders. Ended up paying something like $190 this month which is crazy expensive when Judgeme does all this for a 1/10th of the cost.

Also, when you click under 4 stars when reviewing their app on their app, it sends you to their own custom form. 4 and over it sends you to shopify, that's why their reviews are inflated.

Overall, the app has a lot of great features and works well with integrated referrals which is useful. Just wish pricing was a little more transparent rather than hiding it in an info icon.

Guernsey Flowers by Post
Verenigd Koninkrijk
6 maanden gebruiken de app
Loox heeft geantwoord 4 maart 2024

Hey,
Sara from the Loox team here :)
Thank you so much for your feedback.

We understand that costs are a big part of every merchant's decision about which apps to use. We've built Loox to provide a great return on investment on all of our plans.

I’ve reached out to you privately via email and am looking forward to continuing the conversation with you there!