Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Recensies (22.821)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
8 augustus 2022

It doesnt seem to allow you to cancel. I deleted the app and I am still getting charged. The app is unnecessary. Professional stores don't have reviews.

Pink Paw Pets Co
Ierland
Ongeveer een maand gebruiken de app
Loox heeft geantwoord 8 augustus 2022

​Hey,
Sapir from the Loox team here :)

I completely understand how stressful it is to get an unexpected charge. I would be happy to help you with this.

It might be that an ...

23 januari 2020

was better before, we had more features and freedom. Everything has to be paid now, it's a shame but let's see how they change it

Dr. Skinn
Spanje
Ongeveer een maand gebruiken de app
4 december 2023

having trouble setting ioyt up

jrcexpert and essentials
Verenigde Staten
16 dagen gebruiken de app
Loox heeft geantwoord 5 december 2023

​Hey,
Tal from the Loox team here :)

Our support team is available 24/7 and always happy to help! ​

I’d be happy to dig deeper on what you see on your end.

​I’ve reached ...

6 november 2023

Estou tendo problemas ao importar avaliações da aliexpress, pois está se misturando com outras avaliações. Uma bagunça. Gsotaria de suporte. Não encontrei

Clickeaki
Brazilië
16 dagen gebruiken de app
Loox heeft geantwoord 8 november 2023

​Hey,
Tal from the Loox team here :)

I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.
​ ...

21 mei 2022

This app just doesn't do it for me. Opinew is way better. 1. They advertise a 9.99/mo but there is no option for that after you install it. 2. There is no editing of the comment. So if you have 15 reviews on a product, you end up deleting half of them due to poor english and negative words. 3. The widgets dont show. You have to wait for their support team to respond and fix them. Terrible trial ...

Solar Juice
Verenigde Staten
13 dagen gebruiken de app
Loox heeft geantwoord 22 mei 2022

Hey,
Josh from the Loox team here :)

I’m truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.

...

Bewerkt 12 juni 2019

needs better customer support and needs to look at their competitors features because this app is heavily lacking. there is no way to edit the reviews once they are on the site and there is no way to bulk hide or remove old reviews from your store if you are trying to update it with new ones. after submitting a customer service request it has been 5 hours now since i had authorized them to remove ...

Perfecto Posture
Verenigde Staten
11 dagen gebruiken de app
31 oktober 2023

hygctdwtbbkj

ezeli
Frankrijk
7 dagen gebruiken de app
1 april 2020

I installed this app and was wondering how I can get ride of the *** that are blocking the customer full name in the reviews?

JIHAN
Canada
6 dagen gebruiken de app
Loox heeft geantwoord 1 april 2020

Hey, Yishai from the Loox team here :)

Out-of-the-box all reviews submitted directly to Loox will display the reviewer's full first name and the first letter of the last name ...

21 december 2023

slows down site, made extremely difficult to cancel the subscription.

Catnap Necessities
Finland
4 dagen gebruiken de app
Loox heeft geantwoord 23 december 2023

​Hey,
Tal from the Loox team here :)

​I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues. ...

25 januari 2024

Great product on almost all fronts except for the fact that you can't add the review rating widget to product cards. How that's even a thing is beyond me. When I shop online, the very first thing I notice is that "star" rating system under the product title - before I ever get to the product information page. I really wanted to make this app work for my site but I just can't live without product ...

zyndyn
Verenigde Staten
3 dagen gebruiken de app
Loox heeft geantwoord 26 januari 2024

​Hey,

Ilan from the Loox team here.

Loox fully supports having the Rating widget for the collection page products.

I contacted you privately and will happily set up the ...