Loox ‑ Product Reviews App , 18.865 recensies
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It is exactly what i needed for my new online store. it has helped with credibility
Fantastic customer support - had a code issue where a widget wasn't rendering for my theme, Laurence from their CS team had it fixed instantly and was there for great follow up tweaks too.
Best review app - best features and amazing customer support - especially ROTEM - she was fast and professional!
thanks!
Arielle did an awesome job troubleshooting with us to figure out how to sync our review feed on our Shopify store with Google merchant Center and Facebook. It's all up and running now thanks to Arielle.
The employes are very kind and helpful. They immidiately solved my problem. Rotem the employe I was talking to responded to my e-mails out of work time and made the refund possible for me.
Great app, and more importantly great service. we needed online support and Ms. Aya from the Customer Support, did an amazing job for us, helping us with setting up one of the widgets on our store, from her side. It was amazing and very helpful. Highly recommend using this app
never heard back from support.
Edit:
Loox responded to my review, and I reached out to their customer support again who was very prompt at solving my issue. Thank you!
Hey,
Lilach from the Loox team here :)
Looking at our backend, I could see that we responded to your emails, but they bounced for an unknown reason.
We also tried contacting your team through your store's "Contact Us" page.
Our team would be happy to help you set up your Loox account, we are available 24/7 at support@loox.io.
Awesome so far. Customer support is always super fast, friendly, and helpful! Thank you to Ken, who set everything up in minutes!
Reached out to their support email looking to get some help with my site that I could not figure out on my own. Ellison emailed me back within a few minutes and was able to help me out with exactly what I needed and wanted and got it done faster than expected. Excellent service!
Easy to use, very good support specially Ilan who is really helpful and kind.