Loox ‑ Product Reviews App
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Easy to use, very good support specially Ilan who is really helpful and kind.
Great support provided by Liz on making some customisations.
Needed help with certain things and wanna thank Aya from the team especially for being super helpful and supportive in helping me solve my issue.
I encountered a problem and contacted support. Their support consultant, Aya, helped me. She was very professional, quick, and organized in solving my problem. The plugin is user-friendly. The issue I encountered was intricate, but Aya patiently helped me resolve it. It was excellent service.
Arielle did an awesome job troubleshooting with us to figure out how to sync our review feed on our Shopify store with Google merchant Center and Facebook. It's all up and running now thanks to Arielle.
i love that it is free and you can showcase review everywhere on your store
Fantastic customer support - had a code issue where a widget wasn't rendering for my theme, Laurence from their CS team had it fixed instantly and was there for great follow up tweaks too.
It is exactly what i needed for my new online store. it has helped with credibility
never heard back from support.
Edit:
Loox responded to my review, and I reached out to their customer support again who was very prompt at solving my issue. Thank you!
Hey,
Lilach from the Loox team here :)
Looking at our backend, I could see that we responded to your emails, but they bounced for an unknown reason.
We also tried contacting your team through your store's "Contact Us" page.
Our team would be happy to help you set up your Loox account, we are available 24/7 at support@loox.io.
App functions perfectly and integrates easily. Plus Rotem in tech support has gone above and beyond to help with making sure this works perfectly with my site with custom coding!