Loox ‑ Product Reviews App
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I have purchased a plan for 39.99 USD just to check the app, but suddenly they have charged 222 USD on my card, i was totally clueless why they have charges my 222 USD. they have the reason that as the installed limit was 300 orderes you have received 1237 orders this month so they have multiply their amount to 160$ and other 39.99 USd charged for basic app...OMG total shit show....i wish i can send -1 star to them...i will definitely pass this issue in our Shopify community so they will also keep away from loox app.
I want my amount back, i have send them email too as they dont have any live support.
Hey there, Sara from the Loox team here.
While we understand how stressful it can be to receive an unexpected charge, our pricing plans are fully transparent and are outlined in several places throughout the subscription process.
I've reached out to you privately via email and look forward to continuing this conversation there :)
Customer service is very helpful. Ken was amazing, he helped me quickly.
Thank you so much, Ken!
Been using Loox for about 6 months. Nice, clean, simple, reasonably priced. Everything a startup needing a reviews app needs.
Really good app and really fast and helpful support. Definetely to recommend to increase conversion and therefore sales. Thanks to Laurence. Really good app and really fast and helpful support. Definetely to recommend to increase conversion and therefore sales. Thanks to Laurence.
Customer support is incredible! Aya from Customer Support dealt with the issue I had within an hour and did it perfectly.
Super easy-to-use app to give your site the social proof it needs.
perfekt für die bewertungen
Love the overall functionality, setting up the app was super easy and very simple.
deustche übersetzung wäre sehr gut
Hey there,
Sara from the Loox team here :)
Thank you for your review!
Loox's multilingual support allows you to display all customer-facing texts in any of our 21 supported languages, including German.
I've reached out to you via email to tell you more about this, and I look forward to continuing the conversation there!
A very user-friendly interface with a lot of features to make the store pop-out.