Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Değerlendirmeler (22.875)

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11 Haziran 2020

Customer service 0, they answer after 2 days. You can't edit reviews, you cant select multiple countries to import, oh and even if you select usa it will still import you review from russia and ukraine... you can't show the flag for buyer...
Basically i don't get why will i keep this app.

MY BPF
Hollanda
Uygulamayı kullanma süresi:Yaklaşık 23 saat
Loox yanıt 12 Haziran 2020

Hey,

Amit from the Loox support team here :)

Our support team works hard giving the best possible answers to our users and we always answer within 24-hours.

I took a look at ...

17 Nisan 2019

The Name of the Person writing the review looks like "G***p" for example, its not showing the full name for anybody PLEASE HELP!!!!

Festive4you
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 21 saat
24 Mart 2020

删除这款产品,删除了之后,但是还在页面下方存在~我删除的原因是,因为没有中文指导设置看不懂英文,我不知道怎么使用~我喜欢这个产品可以出现中文设置的操作,我会考虑重新添加购买使用它,谢谢。~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

binlulu™
Çin
Uygulamayı kullanma süresi:Yaklaşık 20 saat
Loox yanıt 24 Mart 2020

Hey, Yishai from the Loox team here :)

You may have seen a cache version of the site, could you please try to refresh the page without using the cached version of the site by ...

25 Şubat 2020

This app is inconvenient because it doesn't allow you to edit reviews or names and you cant see all the reviews and select which ones you actually want. You have to go through each review even if there is 1000 of them 1 at time in order and select. The app is very basic and the layout of the reviews makes your personal website looked cluttered and unorganized not to mention TACKY. It would be ...

La Lumière Blanche
Kanada
Uygulamayı kullanma süresi:Yaklaşık 15 saat
7 Eylül 2021

I have installed the app to test it for a day but decided to get another app instead. But how TERRIBLE!!! It pretty badly messed up with my shop's codes. Super annoying that a prompt "An embedded page at Loox.io says error" keeps on coming up. Significantly slowed the shop too. Imagine all the annoyed customers and lost sales. This needs to be corrected ASAP.

Bath Feliz
Filipinler
Uygulamayı kullanma süresi:Yaklaşık 14 saat
Loox yanıt 7 Eylül 2021

Hey, Yishai from the Loox team here :)

Generally speaking, once Loox is removed from a store all the Loox elements no longer load and no errors would appear for your ...

7 Şubat 2023

Terrible, I added it thinking I could import a bunch of reviews. I couldn't, then when I deleted it, the stars still showed up on my shopify product page, so I went into the code and deleted everything related to loox, and the stars were still there. Is this a glitch? I need help

Flex-Grip™
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 14 saat
Loox yanıt 8 Şubat 2023

Hey,
Lilach from the Loox team here :)

I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.

...

4 Mart 2020

It says trial, but i get charged 9,99€ from the day 1....
I was so disappointment with that and i uninstalled

Mascofy
İspanya
Uygulamayı kullanma süresi:Yaklaşık 14 saat
Loox yanıt 5 Mart 2020

Hey, Yishai from the Loox team here :)

​It seems that this store had Loox installed in the past (October 2019) and hence the automatic 14-day free trial was not available out ...

22 Temmuz 2020

I pay 29.99 per month but they still do not let me remove powered by Loox !!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

RadixShoes
Birleşik Krallık
Uygulamayı kullanma süresi:Yaklaşık 12 saat
30 Mayıs 2019

This app itself looks good, but it doesn't provide enough information on their pricing page. I just knew that I can only remove their branding logo on the enterprise plan. What a tragic! This app is definitely neither for the starting nor growing business owners. I am giving one star not because of it, but because of their incomplete information on their pricing page. I got tricked.

Pandxp
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 11 saat
Loox yanıt 22 Eylül 2021

(Updated)

Hey,
Amit K. from the Loox team here :)

Thanks for sharing your feedback - truly appreciated!

Generally speaking, Loox offers a variety of different plans for ...

25 Şubat 2021 tarihinde düzenlendi

I do not know why this app has so many 5 stars. Customer service is horrendous. I had high hopes for this, but it's awful. They have a support "chat" feature, but they have a disclaimer up top that it may take a few hours for a response. First, I downloaded the app and the 'auto integration' did not work. I did not see the reviews on my site and could not find the code in my theme. I had to ask ...

Bit Bang Gaming LLC
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 6 saat
Loox yanıt 25 Şubat 2021

Hey,
Yishai from the Loox team here.

I'm truly sorry to hear about that experience. Customer support and satisfaction are our top priority at Loox, we offer 24/7 email ...