Loox ‑ Product Reviews App
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Loox gives me great customer service! I asked for help with SEO, and the support not only patiently helped me check out my site but also explained to me some of the principles of displaying review star ratings in Google search. Thank you very much, so I must give the five-star review.
Been using the app for over a year, worked pretty well for me until I hit a snag - but their customer service is top notch, fast and efficient.
Amazing! Does exactly what you need it to do. Easy set up.
top class
I reached out to Loox support as my reviews were not reflected correctly. Loox's support team replied to my email in less than 24 hours in all our email correspondences. Eventually, Ilan was assigned to support me. Upon granting access to my store, Ilan was able to resolve my issue within a few hours, just like magic. I couldn't be more grateful. Thank you, Loox team and Ilan, for the amazing support. You guys rock!
Loox is a fantastic app. We can't imagine running an online business without it. The support is always extremely kind and helpful. Thank you Tamarry, for your great professional and competent help today.
Best product review app on Shopify if you ask me. Besides a great app also great customer support team. Thank you!
I love this app, super easy to use and looks great! Its customizable and looks so good on my website
I'm always weary about switching review apps. We tried to go to Shopify Reviews, but the import process was way too complex and would of taken forever, plus they didn't offer pictures.
Loox was more than helpful. Their support walked me through any issues, helped me with the import, setup and were very responsive to any request. This is a great app and a very useful tool.
Thanks Loox!
Update 12/2018 - Loox support and tech team has gone way above and beyond. They continue to make changes and upgrade the features of the reviews. Whenever we have issues with upgrades to our site or performance optimization projects and we reach out to them for help regarding their app - they do a great job and make it very easy for us.
Literally the best app experience we have ever had and we have been through quite a number over the years.
feichanghao