Loox ‑ Product Reviews App
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Great review app for my online store. Still learning, but its all very user friendly.
It's said that any polished enough tech is indistinguishable from magic. Well, this app is so well thought out and has so many incredibly good and surprisingly effective things going on completely "hands-off" that there's no other qualifying word I can think to attach to it.
Don't make my mistake and do take customer reviews seriously. Metrics don't lie, and it's been a night and day difference. My biggest regret is not adding reviews from the beginning but on the bright side, I'm pretty sure I couldn't have gotten something as good as this app back then.
I couldn't add reviews to my theme, so I contacted customer service and Aya from customer service helped me with my problem. I gave her access and she solved it quickly. Now the ratings are implemented in my theme. I am very grateful for the fast and prompt service. Thank you dear Aya :)!
Everything you could ask for in a review app + a great variety of different widgets. Support is great as well; Jodel was able to implement customizations only minutes after I requested it!
The app does two things: it allows you to see the positive things about a product and the negative facts that may decide whether you want to list the product. It's a perfect app and I recommend 100%
I would recommend due to the ease of setup. I have not yet had reviews so I do not know the outcome of product use.
Loox comes with a lot of features, however the implementation has a lot to be desired. Having to go back and forth to review customization changes is annoying. The customization leaves a lot to be desired. If you need a simple review app with a d variety of different features then this works. Besides that honestly, a pain to setup.
I have used this app for years now and it is by far the best review app to exist (out of the many I tried). There are so many different things you can do in one app, and it is so easy to use. The support team is also very fast when getting back to you. I received a response for an issue almost instantly and Chester solved my issue faster than I would've expected. Love it!
Sara was one of the best customer support representatives I have ever encountered. Super fast and friendly help. I was able to clarify my questions with Sara in a short time and Sara proactively asked questions and made suggestions for a quick solution
Alarmingly quick support.
Even in the evening on weekends... :O
Great job, Loox!