Loox ‑ Product Reviews App
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Horrible, horribe!! this is probably the worst app on Shopify! If the Youtube guruse didn't recomend this app as the best app (because Loox pays good to affiliates) no one would ever use this app! it looks horrible, the pricing is too high for a review app :D go ahead and try "14 day free trial" and see why I wasted my time to write this much about it ;) or you can just try another app. Areview have worked the best for me and it's only $7 a month and you can customize the s out of it!!
Does not work on chrome unfortunately. I don`t know what the problem is but in my opinion there are better apps
Hey,
Amit K. from the Loox team here!
Generally speaking, Loox supports displaying review widgets and importing reviews on all browsers.
In any case, I've contacted you privately to hear more about what you were experiencing and see how we can help :)
SERIOUSLY HOW HARD IT IS TO FIND A REVIEW APP THAT GIVES YOU WHAT YOU REALLY NEED, AND THAT´S ONLY... WELL, JUST REVIEWS WITH PHOTOS. SO SIMPLE WHAT IM ASKING FOR.
AM I ASKING TOO MUCH?
LIKE I DONT NEED BONUS EMAILS, DISCOUNT CODES NEITHER THE AUTOMATIC REVIEW REQUEST. I DONT NEED NONE OF THAT. THATS THROWING YOU MONEY . IM NOT EVEN GOING TO PAY 9.99 FOR THINGS THAT I DONT NEED.
AS SOON AS I INSTALLED IT , I DELETED IT. I DONT EVEN WANT THE ``14 DAYS FREE TRIAL´´ AND I HOPE YOU DONT CHARGE ME THE 9.99. I HOPE I DON'T FIND ANY SURPRISES IN MY BANK ACCOUNT.
Hey, Yishai from the Loox team here :)
Loox supports importing and displaying reviews on all our plans, and you can decide to disable any feature you don't wish to use through your Loox settings.
In any case, please note that Shopify manages all app charges and billing cycles according to their policy here:
https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/charges#domains-themes-and-app-fees
Shopify should trigger an automatic app charge only once an app's trial period ends.
Since you uninstalled before your free 14-day trial ended you should not be charged for your use of Loox.
If you have any further questions please feel free to contact our support team and we'd be more than happy to help!
I wanted a paid plan, picked $10/mo plan and I cannot even import picture I want? A limited number of reviews? Okay, limit it, but DO NOT COUNT REJECTED REVIEWS as reviews. Such greedy developers, unbelievable.
They asking 3x price for you to be able to choose which photo you want to import.
Hey,
Lilach from the Loox team here :)
I would be happy to better understand what you are experiencing on your end.
Our support team is available 24/7 and always happy to provide you with assistance!
I've reached out to you privately, and I'll gladly assist with your case.