Loox ‑ Product Reviews App
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Gave decent results for price during trial and first month. Now it's says I've run out of review sends after just 2 days and what I get from that is just about 10 reviews. When I bumped up the next level, Within a few days, I got the same message, that I'd run out. Currently looking for alternatives . It's fine if that's their pricing, but they definitely show more results during their trial and initial and then want to force you to pay way more to get results thereafter. Very disappointing.
Hey,
Yishai from the Loox team here - I'm so sorry you're disappointed in your experience with Loox recently. I'd be happy to clear a few things up and try to explain what happened :)
Generally speaking, Loox offers a one-time bonus to send review requests to past customers free of charge regardless of how many emails are sent.
This might be the reason so many reviews came in during your first month of Loox, as free emails were sent to your customers going back to orders 90-days before Loox was installed.
In regards to recent performance, I can see that you recently moved to the Advanced plan which offers 500 review request emails per month which might be less than your monthly order volume and hence was exceeded faster than expected.
With that said, I can see that you received more than 150 reviews in the last 30 days which is fantastic!
In any case, we contacted you privately through our support channel to explain everything in more detail, we're more than happy to help you get the most out of your Loox subscription.
Loox App zu verwenden ist einfach und effektiv. Mir gefällt es sehr gut!
Helped from Chanelle for some issues with my store, was so gentle and professional! very fast and helpfull
i want to say that this app is very helpful and very easy to use its realy helped my store and now my store is much more beautiful and i wantt to say thank you very much
L'application est vraiment excellente ! Simple et intuitive elle m'a permis de remplir mes objectifs.
Simple to use. I'm not finish importing all of my products yet though. I like being able to approve the reviews before putting on my product pages.
Really user friendly apps and great results for my store. I have used this apps and made my store more professional and better results
Excelente aplicacion, me ha ayudado mucho para que las personas sepan que tan cofiable somos y que tan buenos son los productos
Love this app so far. I was intimidated about having to integrate it with Klaviyo, as I'm new to shopify. However, it is so easy to use, and integration and setup was a snap. Make sure you customize your messages!!! (I almost forgot to do this.)
Recommendation: Do it. It's worth it.
Loox: A must-have productivity app. Streamline tasks, collaborate effortlessly, and track progress. Highly recommended!