Loox ‑ Product Reviews App
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So complicated comparing to judge.me not importing the reviews as it supposed to , complicated settings
Hey,
Dor from the Loox team here :)
Loox provides easy import options from any source, wether it is from any previous review solutions, your supplier's product pages, or any other source!
Additionally, we have an on-boarding process to ease any merchant into integrating Loox with their store, and an extensive help-article knowledge base.
In any case, our support team is always happy to help! Please don't hesitate to contact us with any questions or requests you might have and we'll gladly advise.
The app has been amazing in all aspects except you cannot limit the uniquely generated codes to a certain collection. This is important to all stores selling items with very different price points, as
1. manually changing the codes before the customers uses it is impossible to achieve
2. customers are dissatisfied if we try to ask them for top ups because they claim "the code worked" and that the discount should be honoured
3. we don't want to give them loopholes to exploit by using one generic code for everyone. We are fighting enough fires as it is.
4. we cannot give a fixed dollar amount as the products in that one collection has different price points.
5. We have reached out to Shopify and the support team says all apps have the ability to limit generated codes to a certain collection if they wish to.
We have reached out to Loox, but it seems this is not affecting a lot of shops and is not high on their priority list and to be fair they have tried to give us other alternatives above. We are putting this out here because we really want a permanent solution to this and see if other shops are experiencing this too.
Hey,
Amit from the Loox team here!
Thanks for your elaborative request!
While Loox does not currently support this, we are always looking for new ways to improve our product.
I have already forwarded this to our Product Team for further consideration.
If you don't mind, please contact our support team at support@loox.io and we'd be happy to gather more information from you regarding how you see this feature in action :)
And in any case, our support team is always happy to help! Please don't hesitate to contact us with any questions or requests you might have and we'll gladly advise.
Fantastic App. Does things i didn't know was possible. When I shop social proof makes me push the add to cart button. It's a great tool for having an online business.
Thanks for being a {{ organization.name }} customer. Your opinion matters and we'd love if you'd write a review of your purchase.
Thanks very very helpful app !!
We love this app so much, it helps with social proofing all my items. It increases revenue and sales by 50%!
Muito legal o app. Suporte 100% pode confiar. Eu indico loox Reviews, minha loja ficou muito legal depois que passei usar serviço.
User Friendly and I love the interface. It also has very good options for the monthly plan which fits this new business.
This is a fantastic app - simply set an forget and the app collects the customer reviews for you…easy!
Very supportive team. Like the app. Thank you guys for the service. Highly recommend for Shopify owners