SC Loyalty Rewards Referrals , 161 değerlendirme

A very cool high-value low-cost versatile app! We had requested a number of features that were implemented quickly with more on the way. We have a very complex customer setup and Bold Loyalty managed to fit right in. Top features would be optional earning tiers, earning and redemption ratios, bonus points, registration points and fully customisable emails.

Dealing with support is a breeze, our requests are met with quick, enthusiastic and exacting responses from MC @ BoldApps.

The app is not loading anymore since about 1 week. Could you help me out please?
Much appreciated!

I have been searching for a way to use Shopify for my clients when they would like to utilize Point systems instead of only ecommerce. This has been a major dilemma! Luckily, Bold is helping me fix this issue. They combined Loyalty Points & Rewards with Bold Cashier in order to checkout with points, while not using a gift code. It is perfect. I was having an issue figuring it out and about to give up until Mayank dove in and helped configure the checkout process. I was peppering Mayank with questions and he answered all of them, while not letting me quit! This is REALLY HUGE for my client and will be added to all sites moving forward. Thank you Mayank!

App does not allow you to manage customer points effectively or even extract your own customer data - after being charged over $500 in one month because they had counted EVERY single customer EVER sent points (it is automatically sent to every customer and therefore counted) i asked to extract my data - almost 3 weeks later I still cannot access and they are not sending to me either - excuse after excuse - very angry about this and cannot believe Shopify support this

I currently use 3 BOLD apps (product options, loyalty points & multi-currency) with another 3 (subscriptions, quantity breaks & Quickbooks integration) I'll be adding soon... my customers love being able to earn and spend loyalty points. Was super easy to install and setup, and just as easy to check members, point activity and more! If I run into an issue, I *KNOW* support is just a message away, which leads to...

Every time I've run into an issue, support has been prompt and very helpful! When I had problems with the options not showing they walked me through clearing Bold's cache... they fixed my theme so multi-currency showed up right where I needed it. When I found product options 4 and 5's labels weren't displaying the same as 1-3, they fixed that right up as well! They never seem to act like I'm asking dumb questions, they just answer/fix quickly!

We have been using the Loyalty app for awhile now and have been able to increase our database markedly.

However, this has been accomplished through asking customers who visit our physical store on Waiheke Island if they want to earn points from their in-store purchases and explain that they will also receive our regular fortnightly newsletters that contain recipes, news items, specials and health tips.

Our online sales mostly come as a result of the specials we include in our newsletters. Our take-up isn't large but if we could increase the size of our database I feel we would increase the number of online orders.

We have been going long enough for some customers to start redeeming points and I'm glad that's happening. The system handles it well and is flexible enough for us to add points manually for Waiheke instore purchases.

I would like to get some help with promoting the Loyalty Program but I'm not sure how best to go about that.

We have been trying to increase the %age of online orders so that we don't have such a reliance on our physical store and have launched the Bold Subscriptions program but the uptake has been disappointing. I believe we should have publicised that better than we did.

On the whole I am impressed with the Loyalty app and have identified it as a key system for Azzuro.

very disappointed with the app, after sales service is terrible. I wrote in to ask them one issue but they replied me with standard "solutions" which none of them is related to me question.

Unbelievable.

Update: 23.02.18 - My customers are still not able to redeem any points.

After working with BOLD support for over a month, they still have not installed their app properly on my Turbo theme. I understand that each theme is different, but if I were to install a script on a website, I would make sure the site is functioning properly before I declare the installation to be complete.

At least 3 different installations left a script on my site that caused major page load problems. This error was very visible on both the home and product pages. Bold eventually admitted that one of their staff was responsible for the improper installation.

Today, users have no patience for websites with poor load speeds or inadequate performance. In a study done by Akamai, almost three-quarters of respondents (74%) will abandon after waiting five seconds for a mobile site to load, 57% have experienced problems when accessing a mobile site and 46% would NOT return to a poor functioning site.

The stats are in, a month of template issues cause by faulty installs have directly affected conversions.

It is now the day after Black Friday. I had hoped that the loyalties app would be visible to new customers to help with conversions. The customers were there, the app was not as the loyalties options were not visible.

After paying $99 for the app and installation fees, for template updates, this app can become very expensive. After a month of BOLD support, to be left with an app that is not fully functional for Black Friday is unacceptable. I would not recommend BOLD apps for any Out of the Sandbox themes. Before you purchase, make sure you are aware of additional install fees as they can get costly for a new store.

I am sorry BOLD, I do NOT recommend your products.

https://www.kinkytoy.store

The guys at Bold Apps have been super helpful with guiding us along in the process for using the Loyalty app. It is a very robust and detailed. It has a little bit of a learning curve so their support and quick responses have been greatly appreciated. Keep up the good work guys!

So far the app seems good, but there is 1 issue that I consider to be major. There is no way to send triggered emails letting customers know what their rewards balance is. Sending monthly account status emails would be a great tool, but it seems there is no way to do this.