Recenze (614)

Celkové hodnocení
4,6
Počty podle úrovně hodnocení
  • 80 % hodnocení s 5 hvězdami
  • 10 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 3 % hodnocení s 2 hvězdami
  • 6 % hodnocení s 1 hvězdami
30. červen 2018

love it, most cost effective solution on loyalty plans

Null Audio Studio
Singapur
Doba používání aplikace: 11 měsíci
24. listopad 2021

Great support and onboarding. The software is easy to use. In addition, we had few onboarding calls and documents which were helpful. the onboarding team helped us with many ideas to set up the loyalty programm.

Livinguard Germany
Švýcarsko
Doba používání aplikace: 11 měsíci
19. říjen 2018

Tried other apps and shopped around, absolutely love this app the Best!! It does everything perfectly, it's so easy to set up an it integrates with my other apps well.

50 Shades "Boxed Secrets"
Spojené státy
Doba používání aplikace: 11 měsíci
12. květen 2020

I installed this app about 7/8 months ago. It was very easy to use, and I've been able to tailor my needs. It also has a lot more to offer, that I hope to utilise, as my business grows. My main positive though is, the customer service is FANTASTIC. I have contacted them twice with a query. Once BEFORE i was a customer and once recently. Both occasions happened to be bank holiday weekends. Not expecting an answer until 3 or 4 days later, I got an answer BOTH times within 24 hours. Cannot recommend them highly enough and I'm looking forward to utilising the app more in the future.

Pop In Candy
Spojené království
Doba používání aplikace: 11 měsíci
Vývojář LoyaltyLion odpověděl 11. červen 2020

Thanks for sharing your feedback and we are glad to hear you have found our app easy to use and customizable. I'm also very happy to hear about your experiences with our support team, I will be sharing your kinds words internally. 💜

24. září 2020

Great app and Hannah was a brilliant help when I had to remove it! I no longer need it so this is my only reason for removing. Really great app and wonderful customer service! Highly recommend!

Emily Hare
Spojené království
Doba používání aplikace: 11 měsíci
Vývojář LoyaltyLion odpověděl 23. říjen 2020

We are really sorry to see you go! But I will forward your kind comments onto Hannah and the rest of the team 😀 Wishing you all the best for the future 💜

4. duben 2023

Our onboarding manager Luana Stoica has been very accommodating throughout our setup process. We encountered some difficulties along the way, but Luana always came through with helpful tips and guided us through everything. We just launched the program, so we'll see how it goes but so far, so good.

CircuitMess
Chorvatsko
Doba používání aplikace: 11 měsíci
Vývojář LoyaltyLion odpověděl 17. duben 2023

It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience and overcoming any challenges. Thank you for giving us the chance to partner with you.

10. srpen 2022

LoyaltyLion has been a great platform for us. The interface is user-friendly, and the tech stack integrations have helped us to to launch an omni-channel loyalty program! The customer service is always fast, friendly, and extremely helpful :)

Hillberg & Berk
Kanada
Doba používání aplikace: 11 měsíci
Vývojář LoyaltyLion odpověděl 22. srpen 2022

Thank you so much for your review! I am so glad to hear that LoyaltyLion is working well and that you are enjoying it. We take pride in our customer service, if there’s anything else we can do, please let us know.

8. září 2023

Anusha and her team have been prompt and responsive to any questions we have. They are proactive in reaching out to set meetings with us to ensure we are getting the best use of the features.

E2M Kitchen
Spojené státy
Doba používání aplikace: 11 měsíci
Vývojář LoyaltyLion odpověděl 17. říjen 2023

Thank you for taking the time to leave us a 5* review. We are thrilled to hear that you are pleased with our service and support!

17. březen 2023

Great App, working with Vicky to get this live has been a great experience from start to finish, brilliant support and understanding of our business needs which are often difficult and complex, really enjoyed work with Vicky and the platform.

Harklinikken
Spojené státy
Doba používání aplikace: 11 měsíci
Vývojář LoyaltyLion odpověděl 19. březen 2023

It’s great to hear that you had a positive experience with our platform. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.

7. říjen 2014

First and foremost, I have to say, their customer service is simple AMAZING, they respond to emails super quick and provide guidance when needed.

The program is good for us because the customization is brilliant – you can use all your store colours and it integrates beautifully! With the other apps that I tried, they stuck out, (wish I’d found this sooner and not wasted time) and it wasn’t a good customer experience. The set up process is super simple and takes no time at all!

The customers do keep coming back – now I’m just excited to see what new things are going to come soon!

5 starts - definitely recommend LoyaltyLion!

Luxzari
Spojené království
Doba používání aplikace: 11 měsíci