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Really happy with the support I receive from this platform. Even when I feedback things that could change they really do listen and make changes. It has really helped us increase our returning customer rate and their development team is second to none. We have a wonderful account manager Anusha who has been on hand every time we have needed something. No matter it being big or small.
Great ...
Thanks for taking the time to leave us a review. It's great to hear that our team is open and willing to take on feedback - we're always open to making changes and ...
Love it! Customer services is spot on. Helped me merge my loyalty points from 1 loyalty scheme to another. Always available on email if needed but easy to use.
Thanks so much for taking the time to leaving us a review. We're so pleased to hear that you've found the program easy to use and helpful when needed. We're always happy to ...
Loyalty Lion is very user friendly and has helped increase our retention. My only complaint would we that we cannot schedule campaigns.
Thanks for taking the time to leave a review. It's great to understand some of your pain points here regarding scheduling campaigns, and we'll be happy to work through this ...
User friendly and easy to integrate
Thanks for leaving us a review, and we're so pleased to hear that you have found the platform easy to use and integrate. Please feel free to reach out if there is anything ...
Very happy with the support from Libby. It’s a powerful loyalty platform that is allowing us to offer our customers a greatly enhanced experience. If you use Shopify and Klaviyo, Loyalty Lion is your loyalty tool for your customers.
Thanks for taking the time to leave us a review. We're so pleased to hear that Libby has been able to offer you great support during your time with us - we'll be sure to pass ...
Let me start by saying Freya, our onboarding manager, is absolutely incredible to work with! She always goes above and beyond to make sure you're taken care of. The program itself has great features and is easy to understand and customize. Anytime I've needed anything or had a question, I was always met with kindness, professionalism and a solution. Again, thank you Freya, along with the team at ...
Thanks for taking the time to leave us a review. We're so pleased to hear that you've had such a wonderful experience with Freya - we'll be sure to pass this feedback on to ...
Great customer service! Our rep Libby and the rest of the loyalty lion team offers frequent communication and a really in depth onboarding process. They have always been great in answering questions and communicating with our web dev team while prepping for launch!
Thanks for taking the time to leave us a review. We'll be sure to forward on your feedback to Libby and the team - it's great to hear they have been a great support for you. ...
Highly recommend the service, excellent speed performance and professional support team
Thanks for taking the time to leave us a review. It's fantastic to hear that our support team have been able to help you in a timely manner - we'll be sure to pass on your ...
Very happy with the onboarding process with Frya and also assistance from the support team (Sathiya) post launch!
Thanks for taking the time to leave us a review. We're so pleased that Freya & Sathiya have been helpful and supportive for you and the onboarding process was smooth. We'll ...
Freya, our onboarding manager, is a total rockstar! The program is super easy to use and customize. Plus, the support team is always there to help. Thanks, Freya!
Thanks for taking the time to leave us a review. We're really pleased to hear that you have found the program easy to use and customize to your own design. We'll be sure to ...