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People complaining about pricing on here is a little confusing to me - It seemed perfectly transparent to me when I signed up 6 months ago, and I was able to start small and incrementally add paid features only as I needed them. All the paid features are laid out on a single page with easy "add/remove" buttons. EASY - The only tech support request I've had so far was responded do and addressed quickly by their team. I'm a happy customer so far!
I have had a really great experience with the Loyalty Lion team. We approached Loyalty Lion in October with the aim to get live before Black Friday, which was well and truly accomplished. Jonathan and James have been really helpful and quick to answer any questions, not matter how small.
Thank you for taking the time to share your review. We’re very happy to hear that you were able to get your program live in time for Black Friday and that Jonathan and James have been so helpful.
Great team and support so far. Very helpful and quick response time. Looking forward to see what we can achieve with this tool :)
Thank you for your review! We are looking forward to seeing your loyalty programme progress too!
Super helpful staff and very responsive to any questions. The app might take a little exploration to fully understand but it is a very powerful tool. I highly recommend it!
Thanks for the great review! Glad to hear that you have had a good experience with our Customer Success team :)
Great company and really user friendly app. Vicky has been amazing with helping us launch and super friendly throughout. Really happy with everything!
Thanks so much for your feedback! It makes our day hearing about how much you love our platform and the great service you've received from our team. We have passed on your review to our team and look forward to continuing working with you!
Works great! Easily installed. The first app that I didn't need help with. Fingers crossed that it actually helps with sales now.
Glad you're set up and ready to go - good luck!
Just a great app, so easy to use and very straightforward. Free plan is generous and means they have a customer for life here. Works great if you have a lot of return customers. Only downside is that you can't exclude more than one product category from earning points. If there was more control there, this would be the perfect product.
UPDATE! - just got an email from customer services who explained how I could do the one thing that I thought I couldn't in the review above. Just awesome guys, thank you so much - Loyalty Lion is now perfect!
Glad we could solve that last outstanding concern for you, and thanks for the lovely words!
Great program, really turned around my numbers for continuous customers. Highly recommended and easy to use
this app was so easy to set up and my XLR8 riders are already using it. Thank you 100% recommend. Well done
Very happy using LoyaltyLion to drive retention. The app works smoothly and is easy to customize. Been very pleased with their support team as well. Huge plus to utilize Flow with it. 5 stars all day.