{:basic=>"Recenze", :zero=>"0", :one=>"%{count}", :other=>"%{formatted_reviews}", :few=>"%{formatted_reviews}", :many=>"%{formatted_reviews}"} (634)

Celkové hodnocení
4,7
Počty podle úrovně hodnocení
  • 80 % hodnocení s 5 hvězdami
  • 10 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 3 % hodnocení s 2 hvězdami
  • 6 % hodnocení s 1 hvězdami
24. červenec 2024

All experience was great, and it works perfectly with our shop. The internal employees are very friendly and helpful! I really recommend LoyaltyLion!

Răzvan Idicel
Rumunsko
Doba používání aplikace: 3 měsíci
Vývojář LoyaltyLion odpověděl 29. srpen 2024

Thanks so much for your great review. We're so happy to hear the team have been helpful and friendly, and we appreciate your recommendation! Please don't hesitate to reach out if there is anything further we can help you with.

25. červen 2024

Amazing experience! Loyalty Lion met our expectations. At the beginning, we were skeptical, especially because there are so many similar competitors on the market. But they are the leaders in their industry for a reason, and when they said that they like to "exceed our promises," they were speaking the truth. Together with Jason, our representative from Loyalty Lion, we managed to launch our program smoothly within a few weeks and have a fully functional program for our customers. Also, whenever we had issues or questions, the response rate was so fast, and they always found a solution for us. Having this from the mouth of a user who has worked with dozens of apps on Shopify, I need to say that nowadays it's hard to find this type of quality. So I strongly recommend it.

Gleefull Supplements
Kanada
Doba používání aplikace: Asi 2 měsíci
Vývojář LoyaltyLion odpověděl 3. červenec 2024

Thanks so much for taking the time to leave us a review. We're so pleased to hear that we were able to meet your expectations at the start of your loyalty journey, and we hope to continue to exceed them! It's so great to hear that Jason was able to smoothly launch your program, in line with your timeline. We're looking forward to seeing your program's progress and are always available to help with anything you may need.

4. duben 2024

Our company migrated from a previous rewards program to Loyalty Lion and we are thrilled for the upgrade! While the onboarding process was a bit longer (for all our team members to understand and comprehend) than others, Sammy our onboarding manager went beyond in helping and assuring we were all on the same page; helping us in designing a beautiful Rewards page, ensuring all of our questions were answered, and guiding us through the entire migration process - and then some! We've only gone live this week but so far our customers are happy with the new upgrade! It's nice to see that we can finally reward our customers without having to always give out a monetary discount and while we have yet to see the long-term success of the program (as only having launched this week!) we are super excited to see the results it will help us achieve in the long run.

MarieBelle
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář LoyaltyLion odpověděl 9. duben 2024

Thanks so much for taking the time to leave a review. It's so great to hear that you've had a great experience with our team, and you are pleased with your upgrade! We're so pleased to hear that all your questions were answered, and you felt supported each step of the way. We hope you continue to see success with the program in the long term!

29. květen 2024

I am very happy with both the product and the service. I sent a help question and received a prompt reply from Anusha. Her explanation was clear and to the point. She has been very helpful with our queries. Thank you.

Fashion Eyewear
Spojené království
Doba používání aplikace: Více než rokem
Vývojář LoyaltyLion odpověděl 10. červen 2024

Thanks for taking the time to leave us a review. It's great to hear that you received clear and focused help from Anusha, and we'll be sure to pass on this feedback to her. Our support team are also happy to help you, alongside Anusha's focused help, and you can reach out to them at any time!

27. březen 2024

Super easy platform to use. Customers love the programme and all staff find it super easy to use. CSMs and support are always super quick to reply and really helpful. Would highly recommend this loyalty programme.

Augustine
Nový Zéland
Doba používání aplikace: Více než 4 roky
Vývojář LoyaltyLion odpověděl 9. duben 2024

Thanks for leaving us a review. It's great to hear that your staff find the program easy to use, and customer feedback is so positive. We're also so pleased to hear that our team have been helpful and responsive. We hope your positive experience with us continues!

24. červen 2024

Duraan was very helpful in resolving our issue so that we could test the integration of LoyaltyLion app in the new Shopify Checkout.

Lolë Staging
Kanada
Doba používání aplikace: Asi 2 roky
Vývojář LoyaltyLion odpověděl 3. červenec 2024

Thanks so much for taking time to leave us a review. It's great to hear that Duraan was able to offer you great help and support, which then allowed you to further test LoyaltyLion on your checkout.

We're always happy to help if there is anything else you may need!

11. červen 2024

Best in class software – you get what you pay for. Very willing to help during the onboarding process to get you started on the right foot. It does take a while to get the program set up, but hopeful that it will pay off over time!

Buoy
Spojené státy
Doba používání aplikace: 2 měsíci
Vývojář LoyaltyLion odpověděl 17. červen 2024

Thanks so much for taking the time to leave us a review. We're so pleased to hear that the onboarding process was helpful and gave you a good head start with the program. We're very happy to continue supporting you throughout your loyalty journey!

18. duben 2024

I am a CX Rep, and I reached out to Loyalty Lion's Chatbot on behalf of a customer who had some questions and concerns regarding her rewards account. As a navigated through her account trying to look for details, unfortunately, I needed more help, and Sathiya replied back to me. Her answers were very clear, easy to understand, and professional, so that I was comfortable enough to forward her answer directly to my customer. If at all possible, she would be my go-to contact whenever I have questions for Loyalty Lion! She's the best! 10 stars!

Rylee + Cru
Spojené státy
Doba používání aplikace: 10 měsíci
Vývojář LoyaltyLion odpověděl 25. duben 2024

Thanks for taking the time to leave us a review. It's so great to hear that Sathiya has been so helpful, and he has been really pleased to hear your kind words. He and the team will be happy to help with anything you may need!

28. únor 2024

Abi from the team was extremely helpful! We really appreciate her help as were making some big changes to our Loyalty Program.

Retykle Singapore
Singapur
Doba používání aplikace: Více než 2 roky
Vývojář LoyaltyLion odpověděl 13. březen 2024

Thanks so much for taking the time to share your positive review. We're so pleased to hear that Abi was helpful when making changes to your program.

21. červen 2024

Onboarding with Jonny was great, he offered a lot of insight that helped us kick off a successful program and really customize the little things in a useful way. We are still early in the program but we have been impressed with the initial results.

Darn Tough
Spojené státy
Doba používání aplikace: 2 měsíci
Vývojář LoyaltyLion odpověděl 3. červenec 2024

Thanks so much for taking the time to leave us a review. We're so pleased to hear that Jonny has been able to offer great insight and help to kick off your program. We hope that you continue to have a great experience with us, and we're happy to help at any time!