Recenze (640)

Celkové hodnocení
4,7
Počty podle úrovně hodnocení
  • 81 % hodnocení s 5 hvězdami
  • 10 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 3 % hodnocení s 2 hvězdami
  • 6 % hodnocení s 1 hvězdami
30. červenec 2024

We have been using Loyalty Lion for 3 years now. We recently revamped our whole programme and launched it concurrently with a new website. Our Customer Success Manager, Hannah Cook was a huge help through this process, looking over our plans and timelines, providing advice and helping us make sure the relaunch went smoothly - which it did!

Jeuneora®
Nový Zéland
Doba používání aplikace: Asi 4 roky
Vývojář LoyaltyLion odpověděl 29. srpen 2024

Thank you for leaving us a review and for your continued trust in LoyaltyLion over the past three years. We're delighted to hear that the recent revamp of your program and ...

18. duben 2024

I am a CX Rep, and I reached out to Loyalty Lion's Chatbot on behalf of a customer who had some questions and concerns regarding her rewards account. As a navigated through her account trying to look for details, unfortunately, I needed more help, and Sathiya replied back to me. Her answers were very clear, easy to understand, and professional, so that I was comfortable enough to forward her ...

Rylee + Cru
Spojené státy
Doba používání aplikace: 10 měsíci
Vývojář LoyaltyLion odpověděl 25. duben 2024

Thanks for taking the time to leave us a review. It's so great to hear that Sathiya has been so helpful, and he has been really pleased to hear your kind words. He and the ...

4. duben 2024

Loyalty Lion has been a great app to use since we started working with them 4 months ago. The onboarding process was one of the best I've worked with, getting assigned a CSM [Sammy] who was really on top of deadlines and project management. I'm impressed so far with my experience.

-Andrea, Marketing Associate

Lillie’s Q
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář LoyaltyLion odpověděl 9. duben 2024

Thanks so much for your review, Andrea. It's so great to hear that you've had such a great experience with Sammy, and that the onboarding process has been smooth sailing. We ...

11. červenec 2024

Fantastic service, the team were so helpful in getting the app loading and looking and how we wanted and went above and beyond to ensure it was working perfectly. Highly reccommend.

TLC Sport
Spojené království
Doba používání aplikace: Asi 3 roky
Vývojář LoyaltyLion odpověděl 29. srpen 2024

Thank you for your review. It's wonderful to hear that the team have been helpful in getting your program set up to your requirements, and helped to ensure it works to your ...

3. červenec 2024

Exceptional Support and Outstanding Performance

We recently integrated the Loyalty Lion app into our e-commerce store, and the experience has been nothing short of fantastic. We want to extend our deepest gratitude to Sammy for his invaluable assistance. Sammy has been incredibly essential in setting up the app, guiding us through every step with unparalleled expertise and patience.

Thanks to ...

OcCre
Španělsko
Doba používání aplikace: 3 měsíci
Vývojář LoyaltyLion odpověděl 8. červenec 2024

Thanks so much for taking the time to leave us a review. It's so great to hear that you have had such a positive experience with us so far. It's also so great to hear that ...

4. listopad 2024

Fijne app. Geen technische problemen. Goede support. Import punten mogelijk.

Yuui's F1 scale models
Nizozemsko
Doba používání aplikace: 20 dny
Vývojář LoyaltyLion odpověděl 21. listopad 2024

Thanks for leaving us a review. It's great to hear that the Support have been able to provide has been helpful for you, and features you are looking for, such as importing ...

25. červen 2024

Amazing experience! Loyalty Lion met our expectations. At the beginning, we were skeptical, especially because there are so many similar competitors on the market. But they are the leaders in their industry for a reason, and when they said that they like to "exceed our promises," they were speaking the truth. Together with Jason, our representative from Loyalty Lion, we managed to launch our ...

Gleefull Supplements
Kanada
Doba používání aplikace: Asi 2 měsíci
Vývojář LoyaltyLion odpověděl 3. červenec 2024

Thanks so much for taking the time to leave us a review. We're so pleased to hear that we were able to meet your expectations at the start of your loyalty journey, and we ...

11. červen 2024

Best in class software – you get what you pay for. Very willing to help during the onboarding process to get you started on the right foot. It does take a while to get the program set up, but hopeful that it will pay off over time!

Buoy
Spojené státy
Doba používání aplikace: 2 měsíci
Vývojář LoyaltyLion odpověděl 17. červen 2024

Thanks so much for taking the time to leave us a review. We're so pleased to hear that the onboarding process was helpful and gave you a good head start with the program. We' ...

2. duben 2024

We are very pleased with our new loyalty programme designed by Jason and his team. Jason has been great throughout the whole process, always answering any questions we have quickly, efficiently and effectively. The level of customer service we have received has been fantastic and we are excited to see how Loyalty Lion can help grow our business!

Daniella Draper UK
Spojené království
Doba používání aplikace: 12 měsíci
Vývojář LoyaltyLion odpověděl 9. duben 2024

Thanks for taking the time to leave us a review. It's fantastic to hear that you have received great help and support from Jason & he's been able to answer any questions as ...

15. květen 2024

We are very happy with Loyalty Lion, as it provides a wide range of easily integrated features to engage and foster customer loyalty. The programme is generally very user-friendly, especially when it comes to customer management or setting up rules and rewards. Some areas for improvement include internal user management (currently, users can only be deactivated, not deleted), the set up of new ...

This Place
Německo
Doba používání aplikace: Více než 2 roky
Vývojář LoyaltyLion odpověděl 28. květen 2024

Thank you so much for taking the time to review our program and service. It's great to hear your feedback regarding the areas of improvement that would improve your ...