LoyaltyLion Rewards & Referral , Počet recenzí: 570

We had a great experience onboarding LoyaltyLion Rewards program on our site, with a very quick turnaround. Our onboarding manager dove right in and gave us great ideas, support in setting up the backend and was very quick to answer any technical questions we had. We are excited to see how this program works for our brand and website, but so far onboarding LoyaltyLion has been a seamless, easy and quick experience.

Hannah (our CSM) and the support team are my go to resources whenever we run into any question or issue within LoyaltyLion. Update: all of the work the LoyaltyLion team has put into their dashboard and reporting have not gone unnoticed. The improvements reflect their commitment to continually enhancing the platform and providing valuable insights to users like us. Their support and expertise make us confident in the effectiveness of our loyalty program. We know we have a trusted partner in LoyaltyLion to help us make our loyalty program it the best it can be.

Customer support was excellent! Sathiya managed to resolve our issue very fast. I appreciate the quick responses and patience. Thanks again for your help!

Loyalty Lion was a great find for us! The team is insightful and thoughtful with their directions in strategy and program development. The platform seamlessly integrated within our Shopify store and was a low lift internally as a result! We are thankful to have them as an extension of our team.

Namita was very helpful in going over how our program is working and suggesting ways to improve it. The app works great, but it does need to include some extra features.

Sathiya was super helpful and informative - thank you! Appreciate the quick responses and knowledge of the platform.

Great program so far! We had a few issues trying to customize our rewards page, but everyone on the Loyalty Lion team was helpful and responsive, especially Sammy. I'm excited to see the value this rewards program will bring to our store.

Have been trying to remove app from my store for days now and cancel my subscription. There’s no way to remove the app yourself with out the developer contacting you first . I’ve left several message with the app that I want to cancel my subscription and remove the app from my store but I’m being ignored . This app is very expensive over $400 a month and impossible to remove once installed . Shopify support is no help on this issue either . Please cancel my subscription and remove the app from my store .

I migrated over to LL from Smile and I am very impressed with the level of support from the onboarding team. Jason was my onboarding specialist and success manager and he was always available to help me make important decisions or to run the numbers on what would make our program most successful. Luckily, he was able to show me many ways to improve our current system and I am very happy that I made the switch.

Huge thank you to Vicky for the white gloves service and support in getting me and the rest of the team up to speed on the newest features and capabilities of the platform. We're excited to roll out a couple touches to stimulate program enrollment and reward usage.