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Great company and really user friendly app. Vicky has been amazing with helping us launch and super friendly throughout. Really happy with everything!
Thanks so much for your feedback! It makes our day hearing about how much you love our platform and the great service you've received from our team. We have passed on your review to our team and look forward to continuing working with you!
We've only been with LL for a few months and can see a lot of interesting functionalities that are already increasing our sales. The integration with Shopify and Klaviyo is great and the customer service is superb.
Thank you for taking the time to share your review. It’s great to hear how smooth the onboarding process with Jonathan has been and we look forward to seeing your program deliver value to you.
I am happy to write a review about the outstanding service provided by Vicky and the team. From start to finish, they were responsive, professional, and went above and beyond to ensure that I had a positive experience.
Vicky, in particular, was a pleasure to work with. She was incredibly attentive and responsive to my needs, and always went out of her way to ensure that I had everything I needed.
Overall, I highly recommend this team for their exceptional service and dedication to customer satisfaction. The team truly set the standard for what great service should be!
Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Vicky receives the recognition they deserve. Thank you again, have a great day!
Great app, does everything we need for our loyalty program and it's super easy to use. The customer service is always fantastic, shoutout to Sathiya for his help via chat today!
Thank you for your great feedback! We will pass this on to Sathiya directly
We just started working with LL, the onboarding process was easy and Sammy from the onboarding team was very helpful throughout the whole thing. He gave us personalised recommendations and ensured that the setup of our program matched our needs.
Thank you for taking the time to share your positive review. We love to hear how helpful Sammy has been in creating a personalised program that matches your needs - we can’t wait to see its success!
The onboarding support that we received throughout the integration of the app with our store was excellent: the team were accessible, swift with their communication and extremely helpful. The app itself has only been running for a short while, so too soon to evaluate its effectiveness, but first impressions are good and we like the fact that we can customise certain elements to make the look our own, and we also like that integrates with our mail program.
Thank you for your positive feedback, we are happy to hear you were pleased with your onboarding experience!
Huge thank you to Vicky for the white gloves service and support in getting me and the rest of the team up to speed on the newest features and capabilities of the platform. We're excited to roll out a couple touches to stimulate program enrollment and reward usage.
Thank you for taking the time to leave us a 5* review. We are thrilled to hear that you received all the support you needed from Vicky, and we look forward to hearing the positive results you achieved following her advice!
Libby was very helpful through the whole onboarding process, with prompt replies to any questions we had during the setup even with the large time difference !
We have just launched so havent seen huge results as of yet but very excited to see where we end up with a couple more tweaks to the program, everything looks promising so far. Good amount of intergrations to work with.
Thank you for taking the time to leave us a review. We look forward to hearing the positive impact the loyalty program has on your business, and we're always here to help with any further questions you might have!
Our Account Manager, Hannah, has just conducted a thorough QBR - outlining performance since launching the programme and ways we can improve our success. I look forward to seeing performance ramp up over the coming months when we move into our second quarter, and see the impact the programme has on LTV.
Thank you for taking the time to share your feedback. We are happy to hear that Hannah has provided you with meaningful insights and advice, and we look forward to seeing the positive impact this will have on the performance of your loyalty program.
I couldn't be happier with this loyalty points program! Setting it up was a breeze, and the onboarding process was seamless, with clear instructions and great support to get started. The platform is incredibly user-friendly, making it easy to navigate both for me and my customers.
What truly stands out are the numerous options for earning and redeeming points, which keep customers engaged and excited. It’s clear that this program was designed with the customer in mind, making loyalty rewards a delightful experience. Highly recommend for anyone looking to build stronger relationships with their customers!"