Recensies (624)

Algemene beoordeling
4,6
Cijfers per recensieniveau
  • 80% recensies zijn 5 sterren
  • 10% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 3% recensies zijn 2 sterren
  • 6% recensies zijn 1 sterren
27 januari 2023

Thank you to Jonathan and the Loyalty Lion team for being so helpful during the last stages before launch. Also for taking the time for multiple calls and answering our questions so quickly. Can't wait to launch the program!

Lulu Guinness
Verenigd Koninkrijk
11 maanden gebruiken de app
LoyaltyLion heeft geantwoord 30 januari 2023

Thanks so much for your feedback! It makes our day hearing about how much our customers love Loyalty and the great service they’ve received from our team. We have passed on your review to our team and look forward to launching your program soon!

2 juni 2023

Loyalty Lion have an exceptional customer support team, working with Sammy Newton on our integration and programme has been a huge help.

Harklinikken Dubai
Verenigde Arabische Emiraten
10 maanden gebruiken de app
LoyaltyLion heeft geantwoord 5 juni 2023

Thank you so much for your great feedback! We will pass this on to Sammy directly!

-Team LoyaltyLion

1 september 2023

Everyone at Loyalty Lion has been amazing to work with from launch to maintenance. Hannah has been a great strategic partner assisting us in finding creative, tactical ways to leverage the program to meet our company goals. Our customers love the ease with which they can turn their regular purchases into valued savings and our e-commerce sales metrics are steadily improving as a result of the platform.

Osmosis Beauty
Verenigde Staten
10 maanden gebruiken de app
LoyaltyLion heeft geantwoord 17 oktober 2023

Thank you for your 5* review. We are thrilled to hear you're enjoying our service, whilst your customers love using your loyalty program and your results are steadily improving!

8 maart 2023

Jonathan McCarthy was great and very helpful! He was very responsive to emails when we had questions. We appreciate the time he took for our calls to make sure that everything was set up correctly. Excited to launch the program!

Adina Eden
Verenigde Staten
10 maanden gebruiken de app
LoyaltyLion heeft geantwoord 9 maart 2023

We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your onboarding with Jonathan.

11 januari 2018

This app is easy to install and use. It also able to track and include customers who had signed up before this app is installed. One suggestion I could give is allowing expiry date to the points. This will encourage customers to have the urgency to use the points.

Fayy Terrarium Gifts
Singapore
10 maanden gebruiken de app
Bewerkt 30 september 2019

We have been really pleased with Loyalty Lion so far, the setup was easy and they are quick to offer answers and help. Our customers have enjoyed the features, as well. Will update as we use it more!

Update, 10 months in: although we are leaving Loyalty Lion it's truly not them, it's us. We are a small team of less than 10 people and currently deep in changing our website, the back end of our organization and doing a deep dive into our informational pages and we need to focus our energies on that instead of other programs. It's a great platform that I found easy to navigate and I enjoyed being able to add in so many reward options. The team was always quick to respond and easy to work with. If you are interested in a platform with a TON of customization options and features and a responsive team, this is the one for you.

Orchard Corset
Verenigde Staten
10 maanden gebruiken de app
LoyaltyLion heeft geantwoord 16 april 2019

Fantastic to hear your customers are enjoying the program and that you've had a positive experience with our support team too. Thanks for the review!

11 augustus 2016

I must it admit it started off a little slow for us with the basic package, but once we upgraded to the starter plan and the emails started to go out thats when we started to see the turn around. Its a great program and their customers service is first class. Kerri Ford is the representative who helps us out and we can't say enough about her!

Clari Tea House
Verenigde Staten
10 maanden gebruiken de app
25 oktober 2016

So far we are really enjoying the perks and individually selectable features. It makes it possible for you to build the program that fits the size of your business. Overall we are really excited to see how this program pans out over the next quarter.

Endangered Gentleman
Verenigde Staten
10 maanden gebruiken de app
13 augustus 2020

very responsive. their engineering team responded quickly and made requested revision. Great customer service.

Tippsy Sake
Verenigde Staten
10 maanden gebruiken de app
LoyaltyLion heeft geantwoord 23 oktober 2020

Thank you so much for your kind review! I am really glad to hear you are happy with our service 😀

23 juni 2021

Best loyalty app we have found. 100% recommend and their customer support team is very responsive. Thank you

Skin2Seoul
Verenigd Koninkrijk
10 maanden gebruiken de app
LoyaltyLion heeft geantwoord 30 juni 2021

Thank you so much for your kind words about LoyaltyLion and our team! We can't wait to continue working with you💜