Recensies (639)

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 81% recensies zijn 5 sterren
  • 10% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 3% recensies zijn 2 sterren
  • 6% recensies zijn 1 sterren
11 december 2017

We are yet to launch the app on our site but setting up the referral part has been fairly simple. We have had a lot of correspondence with LoyaltyLion via their online chat, specifically with Lottie, and their customer service so far has been excellent. Their responses and actions have been fast - so far so good!

Tigga Towers
Verenigd Koninkrijk
22 dagen gebruiken de app
Bewerkt 19 mei 2018

Have been with this app for 2 years. Function wise, it is very good, very handy with a lot of power functions and very stale, did not see any issue so far. The only thing i have to complaint is the pricing. The small business bundle is 159, I dont believe it is affordable for most of the SME, though they do offer to purchase by module, but compare to other app, it still seems too high. Guess this ...

The Cute Baby
Nieuw-Zeeland
Meer dan een jaar gebruiken de app
LoyaltyLion heeft geantwoord 9 april 2019

Hi there, thank you for your feedback! Sorry to hear that you feel our pricing is not affordable for SME's. We'd love to advise you on how you could set up the program so it ...

18 oktober 2016

Pain free installation. Cant wait to see how LL works for my online store!

Sundance Cosmetics
Verenigde Staten
22 dagen gebruiken de app
Bewerkt 1 augustus 2023

Updated Review: We had a few hiccups at the beginning but these guys were able to turn it around. We are on our way to better performance for our Loyalty Program but we are not at 5 stars yet. Will update in a few weeks after the new improvements have been implemented.

In Our Opinion, switching to Loyalty Lion has been a disaster. So far so bad. We've had Loyalty Lion for about nine months it ...

Tropical Fruit Box
Verenigde Staten
Ongeveer een jaar gebruiken de app
LoyaltyLion heeft geantwoord 31 maart 2023

Thank you for taking the time to share your feedback with us. I’m sorry to hear that your experience hasn’t met your expectations on this occasion. We are always there to ...

7 december 2022

Seamless integration so far, our onboarding manager Jonny has been very helpful and the demo calls were very insightful. Super easy to set up and it's an easy way to make some loyalty wins with customers :)

Roastworks
Verenigd Koninkrijk
22 dagen gebruiken de app
LoyaltyLion heeft geantwoord 14 december 2022

Thank you, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

Bewerkt 18 september 2016

Very easy to install/use. The walk-through is flawless! I believe LoyaltyLion is going to boost my sales significantly! Who doesn't love to earn points?

Update: I have heard some great feedback from my customers. They really like that I can offer this to them. Thank you LL :)

J S Graphics
Verenigde Staten
22 dagen gebruiken de app
23 juni 2023

We recently updated our site so our Loyalty page stopped working. I went back and forth multiple times with a rep with no resolution. I reached out again and Sathiya was able to solve my problem in one simple email!

I would give Sathiya 5 stars! My frustration from going back and forth with little to no help beforehand determined my rating of 4 stars overall.

Poppy & Pout
Verenigde Staten
Ongeveer een jaar gebruiken de app
LoyaltyLion heeft geantwoord 28 juni 2023

Thank you for your review - We are happy that your issue has been resolved and we will pass this feedback onto directly to Sathiya. We apologise that it took a longer period ...

16 mei 2016

Very good app and the customer support is always very helpful !

Yourmood
Zwitserland
Ongeveer een jaar gebruiken de app
29 april 2020

So far so good. The customer service was great and we managed to set up our own bespoke loyalty program. Once it has been integrated and in use for a few weeks I will update this review.

Inverurie Whisky Shop
Verenigd Koninkrijk
21 dagen gebruiken de app
4 april 2019

Increible app. Very Useful. FREE PLAN very attractive...nothing bad to say...jus THANKS. I will tell about my experience in a little time!!

Tuoutlet24h
Spanje
21 dagen gebruiken de app
LoyaltyLion heeft geantwoord 16 april 2019

Thanks for the five star review - we appreciate it! 😊