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These guys are constantly evolving this app for the better. It has an amazing new design and some great new features. The long term benefits of this app to store owners is huge!
We’ve had a great experience working with LoyaltyLion for our Rewards program for the last two years. As a beauty retailer on Shopify, LL was extremely easy to set up. It gave us the flexibility to create a compelling program unique to our business, design a Rewards landing page that was customized for our brand, and helped us drive repeat purchase and grow CLTV - all with minimal lift from our engineering team.
After evaluating multiple platforms, we chose LL because of their singular focus on providing best-in-class loyalty programs (vs. others where loyalty is one of many offerings), complete feature set, set up tools that allowed marketing/non-technical people to do the heavy lifting to get the program up and running, and Klaviyo integration that made it easy to trigger emails and drive engagement through our program throughout the customer journey.
Our onboarding point person, Luana, was awesome and helped us get to the exact implementation we were looking for and launch on time to meet our goals. Their landing page builder was great because we were able to quickly set up a V1 rewards page and launch the program.
Our customers love the program and it’s super easy for them to redeem points. LL has been very easy to maintain and report on, giving us a fun way to engage with our best customers and drive additional revenue. When we need help the team is always responsive and kind.
LL has been a great partner for us! Highly recommended.
Thank you for taking the time to share such a positive review! We are delighted to hear that you are happy with your loyalty program and the support you have received from Luana, whilst your customers enjoy redeeming their points on the platform!
This app has been fantastic so far, you really need to grab it while it is being promised for $19.95 a month forever for shopify customers.
Their customer service replies are superb and I am more than willing to wait anxiously for the facebook functionality and other features.
There is a little question mark? at the bottom left of the app where you can contact support - it lets you vote on ideas to come - very clean and fun interface
This page here http://feedback.loyaltylion.com/forums/217155-feature-requests also shows the requested features and their progress.
I highly recommend these guys.
Loyalty Lion is very easy to use and Hannah is a fantastic success manager. Very dedicated, always there when you need her and our review calls are helpful and very insightful.
Thank you for your positive feedback, we are happy to hear Hannah is offering you all the support and guidance you need!
We highly recommend LoyaltyLion! It's very easy to use, powerful and works perfect. The design is neat, clean and easy to adjust. Our customers love it and so do we. Keep up the good work. Totally worth 5 stars! Thank you.
We worked with the Loyalty Lion team to launch our rewards program. we have been working with them for a year now and I am very happy with their support, education, and guidance. Jason and Luana have been a massive help to us. We had to navigate through our store's complicated systems to find a solution that made sense for our business. They were able to support us after hours when we launched due to our time difference and were very responsive to any issues or last-minute questions we had. I also wanted to mention they have an abundance of content for our design team to work with which helped massively.
Thank you for your feedback! We are thrilled to hear you are happy with the continuous support and guidance you have received from both Jason and Luana, whilst also finding our available content useful!
Loyalty Lion has been great for our store. We have used it for about a year and are now even restructuring our loyalty program to make it work even better for us. Hannah has been amazing the whole way through. Having several meetings with us to review how the program is doing and how we can improve it. She is also always there to help us with any technical difficulties.
Thank you for taking the time to leave us a 5* review, we are happy to hear that you are pleased with our service!
Duraan was very helpful and quickly answers my questions about the changes in the tiers. Excellent merchant support.
Thank you for your positive feedback, we are delighted to hear you were happy with the support you received. We take pride in the service we provide to all our customers and our fantastic customer support team is always here to answer any other questions you might have!
Loyalty Lion's offering allows for unique customization in order to cater to one's customer base exactly how you see fit. The team has been super helpful in answering all of our questions and helping create an offering that is set up for success.
Thank you for your review! We are glad we are delivering against expectations!
We're currently implementing Loyalty Lion and we're having an amazing experience -especially because of Jonathan's great service during our onboarding process. He's extremely friendly and patient - and super serviceminded. It's a pleasure working with him and Loyalty Lion and we're super exited to finally launch our loyalty programme in the nearest future.
A big thanks to Jonathan!
Thank you for your feedback, we are pleased to hear that you had such a positive onboarding experience and that Jonathan's help and guidance throughout the process has met your expectations!