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This app is a must-have. It's, probably, one of the top 3 apps a merchant should install. It gives golden information on the customers' journey in, through and out of one's eshop.
Support is, also, excellent. Every time I needed some answers or help, they were there to answer them quickly and to the point.
So, I must say that I cannot recommend this app highly enough !
Wow! These are words we love to hear. There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thank you for your review and recommendation, and you know we're here to help if you need anything. Happy tracking!
Cheers - Emilia from Lucky Orange
Excellent app to see exactly where customers are scrolling, clicking, adding to cart, or exiting. The free plan is perfect when you're just starting out. I love to use this when I've made changes to my site to see how things are working (or not working) for my customers. The customer service is outstanding. Quick, friendly, and helpful! Highly recommend Lucky Orange!
Thanks for taking the time to leave us a review! Seeing exactly what your visitors and customers do and experience on your website can make all the difference in improving your website and growing your business. Thanks for your review, and happy tracking! We're just an email away if you need anything!
Cheers - Emilia from Lucky Orange
I am still testing the app but so far it seems great, super intintuative with great features for gather important data that would be difficult to gather otherwise. The team is very helpful as well :)
Those are words we love to hear! Nothing feels better than finding ways to make your customer experience better than ever. As you continue to dive into Lucky Orange, please let us know if we can help in any way! Happy tracking!
Cheers - Emilia from Lucky Orange
Lucky Orange is an essential tool for any business. I had an incredibly productive meeting with Jordan, who guided me through the setup process and provided invaluable support. this platform is a game-changer and I believe every business can benefit from using it
Thank you for your review and recommendation! We love that we've earned the distinction of being an essential tool for your business as well as for other businesses! I'm glad you found our call helpful; we strive to ensure our users get the most out of the 20+ features available through Lucky Orange. Thanks again, and don't hesitate to reach out if you need anything!
Cheers - Jordan from Lucky Orange
We always had a rough idea of where our website could improve, but Lucky Orange gave us the visibility we were missing. Being able to watch actual user sessions and see exactly where visitors were getting stuck or dropping off has made it so much easier to make tweaks that matter.
We appreciate your review! It's always amazing how visitor behavior shows you exactly what happened during someone's visit to your website. No more guessing or trying to make sense of data points. When you can actually see them hitting barriers on your website, you know exactly what needs to be changed. Thanks for your review, and we're here if you need anything!
Cheers - Jordan from Lucky Orange
Lucky Orange app was useful to make Conversion Rate Optimization updates to our website. The onboarding process made it easy to use the app. It helps us better understand the traffic and conversions on our website. Thank you.
Thanks for leaving us a review! We love that we've impressed you with our technology and onboarding process. Our onboarding is complimentary for all users, ensuring you get the answers you need to get started with Lucky Orange. As you experienced, understanding visitor behavior makes all the difference in improving your conversion rate and optimizing your store strategically. Thanks again for your review, and our team is here if you need anything!
Cheers - Jordan from Lucky Orange
I would hands down recommend the Lucky Orange app. Why?
Three reasons.
1) Stop the guesswork. You know where your users are browsing. Visuals bring the data alive. A potent combination when your trying to understand the weak points on your site.
2/ The dashboard is so user friendly that my daughter, with a little over six years of life experience could find her way around it. Don't know why your users are angry - one click on the discovery tab and you've got the answer. Simple.
3/ Customer service team are real humans - kind, polite (but not cheesy) they answer your question quickly - panicking about those gaps between user actions - drop them a message and they will answer.
4/ Lucky Orange - the name alone and icon is something else. Talk about elite branding.
On a serious note - genuinely think this software has helped me find out key info about my site. In a world full of data, you can get lost but luckily there's one orange giving your website the vitamin C it needs ️.
If anyone wants to check if I'm legit about this drop me an email and I will jump on a call to shout about them.
Wow! Thank you for taking the time to leave us such a thorough review! You’ve hit on so many key points, and we love that getting a front-row seat has brought you the insights you need to improve your website and grow your business. You shouldn’t need a PhD in data analytics to optimize your visitor experience, as your junior analyst— we mean your daughter—has so clearly demonstrated.
Guesswork always leads to dead ends and false assumptions, but Lucky Orange insights make it simple to see. And yes, we’re truly a 100% human-based team that’s available for all users, regardless of trial or plan tier—no bots here! Thanks again for your review and for sharing the Lucky Orange love! If you need anything, please don’t hesitate to let us know! Happy tracking!
Cheers - Emilia from Lucky Orange
I’m really impressed with this app! The heat map feature provided detailed insights into how customers navigate my website, helping me identify areas that needed adjustment.
Using this data, I was able to reposition certain sections, making it easier for customers to find important information quickly.
We love to impress our users with our technology, and we’re thrilled that we were able to achieve our goal! It’s amazing what insights you can glean from heatmaps. As you experienced, you can identify areas that can be updated for an instant impact on your conversion rate. Thank you for leaving us a review! Our team is here to support you if you need anything.
Cheers - Emilia from Lucky Orange
As someone constantly seeking ways to improve user experience and optimize conversion rates, Lucky Orange has been an invaluable tool. The app provides robust features that allow you to see exactly how visitors interact with your site, making it easier than ever to pinpoint friction points and optimize the user journey.
Wow! It sounds like you’ve been able to dive right into Lucky Orange visitor behavior to identify areas for improvement in both user experience and conversion rates. We love hearing our users describe Lucky Orange as an "invaluable tool" with "robust features!" We designed Lucky Orange to provide you with easy-to-digest visitor behavior insights that you can use to grow your business. Thank you for your review! Our team is just an email away if you need anything.
Cheers - Emilia from Lucky Orange
I recently had a Zoom call with Jordan, and it was a game-changer for me as a store owner. He took the time to explain how to use the Lucky Orange app in detail, which opened my eyes to its incredible capabilities.
After our call, I realized just how essential Lucky Orange is for anyone running an online store. It provides valuable insights into daily activity, allowing you to understand customer behavior and optimize your store effectively. The app is incredibly user-friendly, making it easy for even new store owners to navigate. Plus, it's affordable, which is a huge bonus for those just starting out.
I highly recommend Lucky Orange to every new store owner. It helps you reach your goals more quickly and smarter, giving you the tools you need to succeed in the competitive online marketplace. Don't miss out on this fantastic resource!
I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success. This is a free call available to all of our users to introduce them to our 20+ features and answer any questions they may have. Our team is thrilled that you’ve enjoyed using Lucky Orange! Seeing exactly what your visitors and customers do and experience on your website can make all the difference in improving your website and growing your business. Thanks for your review, and our team is just one email away if you need anything! Happy tracking!
Cheers - Jordan from Lucky Orange