Lucky Orange Heatmaps & Replay

Emilia really helped me understand the functions of this powerful tool that allows me to understand how people are interacting with my site. I signed up because of a lot of buyers intent with minimal purchases. Even as I've resolved these issues, keeping my pulse to the user's experience is crucial to maximizing conversions.

To the many shop owners unsatisfied with conversion who post questions in forums asking for advice, this app may be the only advice you need.

So far, so good! I installed this map for the Heatmap functionality and it's already proving useful for figuring out ways to tweak my pages. The backend is easy to use and I really appreciated the 15 minute orientation call. I didn't know that it also had chat and polling functionality, which are two useful features that I had planned on adding later.

I use this app every single day to analyze what tweaks I need to make on my website to make it easier for customers to place orders. It is an invaluable tool, and the support is swift and excellent.

Great app! Highly recommended application for seeing how customers are using your site. There are lots of super useful features.

Shop owners you need this app! It revealed so much. First of all, in some countries and depending on the user's system some folks are seeing pages of your website that have since been updated. This app provides information you would otherwise not know and need desperately to improve your sales. It is literally like looking over the shoulder of the site visitor. Worth every penny!!

Extremely helpful in knowing where to focus on redesigning your website; no point in redesigning things people never see, and this is a great way to see where people stop, or continue.

Incredible tool - showed me surprising things that were getting in the way of customer purchases, giving me the chance to fix them. Highly recommend!

I read the description, read through the reviews (good and bad) and decided a trial wouldn't hurt. I ended up signing up as I thought $10 entry was very affordable. I hate how I sit here for hours watching people come and not buy anything. I have watched this app since I joined Shopify nine months ago. I'm glad to see it continue to grow and get to the point where I need it. I've started implemented things to help keep customers on my site. My only complaint as "live" must be delayed or I really have a lot of customers who show up and leave...

TL:DR - It works as advertised. I haven't tried chat. I do know that some of the referrals and ads are confusing/wrong, but it tells me facebook, bing, or google.

Jordan helped me a ton with LuckyOrange. He's went above and beyond to help me get the most out of the app.