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Great app, really useful. I would recommend it to anybody! Thanks. :)
I decided to download this app as I have been having problems with my traffic not staying long enough on my site. It is a really good tool to look into this, with many features that can be used as you develop insight. Most importantly, the customer service is AMAZING! I have never experienced customer service like this before on another app. I booked an onboarding call, and Jordan took the time to carefully walk me through the app, and also listened to my queries with patience. Best in class customer service. A very big Thank You! Amanda
I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology, onboarding and customer support. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking!
Cheers - Jordan from Lucky Orange
Essential and worth it. I use their video recordings to improve my checkout experience and understand what about my customer experiences are working and what's not.
We love when our customers refer to Lucky Orange as "essential!" t's our mission to provide you with useful insights into your customers' experiences, and we're delighted to see that we're achieving that. There's nothing better than getting a front row seat to spot areas that are impacting the customer experience. Thanks again!
Cheers - Emilia
Fascinating insights! Was super easy to implement and intuitive to use. We've already implemented a few design updates that reflect user behaviours we uncovered!
These are words we love to hear! We made Lucky Orange to be easy to integrate and easy to use. When you can see exactly how people move across your store and what they engage with (or not), you can make those changes that have a huge impact on their experience and your conversion rate. It's a win/win! Thanks for your review, and don't hesitate to reach out if you need anything!
Cheers - Emilia from Lucky Orange
really useful app I highly recommend, it helps me be able to see why customers are leaving, what they click on the most and etc
Thank you for the five-star review and glowing recommendation! Learning the pain points your customers are having and being able to quickly address them is invaluable. Nothing feels better than finding ways that make your customer experience better than ever. Thanks for sharing the Lucky Orange love, and we’re always here should you need anything!
Cheers - Jordan from Lucky Orange
What drew me to the app was the heat map technology but I quickly fell in love with all the other tools like surveys, announcements, and events. I definitely recommend this app if you're trying to figure out what does and doesn't work in your e-commerce site.
Thank you so much for sharing the Lucky Orange love! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for this five-star review! Always here if you need anything from our team.
Cheers - Jordan from Lucky Orange
Lucky Orange is a wonderful little tool to help you see what your customers focus on and then make adjustments to your landing page accordingly. As an example, I noticed most customers breezed past an offer I had going on. The offer did not generate any more sales so I took it off. It was really helpful to see that my customers were not interested in it at all in real-time. I've also made other adjustments on my page based on customer behavior. It helped me make my page more focused on what my customers actually want to see and what is important to them.
Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your website. We love to hear that Lucky Orange insights gave you that front row experience to show you how visitors use your website and drive changes that have helped grow your business. Thank you for sharing that Lucky Orange love, and please don’t hesitate to reach out if we can be of service in any way! Happy tracking!
Cheers - Emilia
Great app showing daily visits and heatmap so that I can identify what is wrong on my page.
Thank you so much for your kind review! We're thrilled to hear that our app has been helpful in identifying areas for improvement on your page. It's great to know that the daily visits feature and heatmap have been valuable tools for you. Thanks again for your review, and we're here to assist you with any further needs you may have. Thanks again!
La app es genial, en general me ha permitido encontrar algunos errores en la navegación de mi página y así poder optimizar de mejor manera el recorrido de los clientes.
Gracias!
Cordialmente - Jordan from Lucky Orange
Emilia was fabulous - super helpful and knowledgeable! Lucky Orange has many great features to better understand visitor activity and identify opportunities to improve my site and hopefully increase conversion!
Thank you for the shout-out! Lucky Orange, we pride ourselves on providing exceptional technology and support It's rewarding to know our features are aiding you in better understanding visitor activity and identifying opportunities for site improvement. Visitor behavior makes all the difference. Happy tracking!
Cheers - Emilia from Lucky Orange