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This app is amazing! Great to see how my customers interact with my site and shows me the pages and products they interact with the most. Customer service is great! Lost service due to an employee messing with the app and Jordan got us back up and going in no time.
Thank you for the five-star review! Discovering how your website visitors use your site can provide valuable insights to increase your conversion rate. So glad Jordan was able to help you out. Please don't hesitate to reach out if there's anything else we can help you with!
Cheers - Bradley from Lucky Orange
I've used Lucky Orange for the past 3 shopify website I've set up! it works great, easy to get heatmaps and see where customers clicks but also videos to see the customer journey! highly recommend to add to any new or existing shopify stores!
Thank you so much for the five-star review! Always awesome to hear that you're using Lucky Orange on multiple stores to understand your website visitors' behavior. Please reach out if we can help in any way!
Cheers - Bradley from Lucky Orange
This app is truly amazing. It's been a game changer in terms of reviewing for conversion. It takes the guesswork out of determining what's not working. Can't wait until our company can move from the free plan to the paid plan to explore more features.
There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thanks for your review and don’t hesitate to reach out if you need anything!
Cheers - Justin from Lucky Orange
Amazing app, super useful. Must have for every product store.........................................
Thank you for the five-star review and kind words! Understanding visitor behavior is key for every e-commerce store to increase conversions and create a better user experience. We're here if you need anything!
Cheers - Bradley from Lucky Orange
Instantly worth installing this. We started to get insights about customer behavior on our site that solved a lot of mysteries for our team! I would highly recommend Lucky Orange to anyone ⚡️
We're thrilled to hear that Lucky Orange provided instant value by delivering enlightening insights about your customers’ behavior. Thank for your review and recommendation. We’re here to help solve more 'mysteries'!
Cheers - Jordan from Lucky Orange
Had some problems, but customer service is great and they helped me out very quickly. Thank you ..........
Thank you for your feedback. After communicating with you, I’m glad that we have now solved the issue. Having two accounts by mistake is what prevented you from logging into and using Lucky Orange successfully. Now that we’ve removed the duplicate account, you’re good to go. If you need anything else, let me know.
Cheers - Bradley from Lucky Orange
There is so much information within Lucky Orange that a couple of clicks through the app certainly do not do it justice. We are most excited to examine more closely the customer behavior online. The screen captured videos of every customer's experience on the website is very cool. It will enable us to target very specific areas of website communication that other wise we would not know. Great product!
Thank you for the five-star review! Glad you are discovering insights about your visitor's behavior with Session Recordings. Please don't hesitate to reach out if there's anything we can help you with!
Cheers - Bradley from Lucky Orange
Great app, have been using for a week and provides great insight. Justin Tomlinson from the Lucky Orange team spent some time helping me get set-up which was also very useful. Thanks from preciouspresents.co.uk (check us out)
Thank you so much for your wonderful feedback! We are happy to hear that our app is providing great insight. We appreciate you taking the time to let us know. Please don't hesitate to reach out if there's anything else we can help you with.
Cheers - Bradley from Lucky Orange
I tried to reach customer service for some time. Today I got a callback, and the help I requested was received. The follow-up call is set. So far, so good.
Thanks for your five-star review! So glad our team was able to connect with you and provide the help you needed. Thanks for sharing the Lucky Orange love! We’re always here should you need anything!
Cheers - Bradley from Lucky Orange
Love this app! So useful to see how customers interact with pages and what they do. I also love the notification sounds.
Thrilled that Lucky Orange continues to play a crucial role in the growth of your website and business. Visitor behavior really makes all the difference! Thank you for this glowing review and recommendation. We’re here should you need anything else!
Cheers - Justin from Lucky Orange