Lucky Orange Heatmaps & Replay

Clean and friendly UX design. We can identify the user's behaviour from different resources. Made some changes on our landing page based on the feedback we got from recording sessions. We are going to use it for the second Shopify page with multiple products as well.

Great app i use it on all my stores, great support team highly recommended :)

Application with a fairly functional interface

Lucky Orange support team was super helpful!!! Loved how they were quick to answer all my questions and even were willing to help me set up my account via zoom calls. They were so accommodating :) The app is great so far, easy to navigate and watch session replays - love that you can speed up the replays and skip inactivity.

Great App.

Staff was very helpful getting it setup!

I am thoroughly impressed with their customer support team, especially their leader, Bradley. This app is truly outstanding, and their support is exceptionally helpful and responsive. The level of assistance provided by Bradley and his team is nothing short of remarkable. Their swift and efficient response to queries and issues is a testament to their dedication to ensuring customer satisfaction. I've never encountered a support team as proficient and accommodating as this one. It's evident that they go above and beyond to assist users like myself, making the overall experience with this app truly exceptional. I wholeheartedly recommend it to anyone seeking a top-tier application with unparalleled customer service.

This app is great to see how people are using your site, verifying where they are coming from and if it is a bot or an actual user. Would highly recommend it. We find it really useful to optimize our site and see where people get held up.

It's only my 4th day of using it and I'm loving it already. I highly recommend this app. It helps on figuring out what needs improvement to improve conversion. Seeing live customer activity on your site is awesome enough, but they have more features to it, like the reports and some other cool features. I had help from one of their supports Justin called me on Skype and made sure I was educated about what I can do within the app. Great app, great support! Get it now, this is awesome!

This is an amazing app for understanding what your customers are doing when they visit the site. The heat-maps are really clear and track your visitors on their actual landing page, even on a mobile device.

Add on the ability to watch your visitors live and trigger a chat message with them, offering them help much like a sales assistant would do in a traditional store is a game-changer.

My only feature request is to add the ability to deal with chat requests via push notification to a mobile device, rather than having to be logged in via a browser. I understand this is coming soon as Lucky Orange are working on a mobile app.

Fantastic software, installed without having to do anything and works incredibly well for a low, low price. 5 stars!

We're currently undergoing a major overhaul on our website and were recommended to install Lucky Orange by our project manager. So far we've been happy with the app and the quick customer service response when we've had a question. In the first 2 weeks Lucky Orange has offered major insight into what was working and what wasn't on our homepage. We're looking forward to continuing to refine our website for higher conversion rates with Lucky Orange.