Lucky Orange Heatmaps & Replay

Lucky Orange is a great tool to use for starting a new store. It is absolutely critical, as it allows you to watch visitors and gain insight into what is working and what is not. You WILL catch mistakes that you or the team have made by using this tool to watch customers and visitors navigate your pages, including pain points where the customer doesn't know how to add to cart, leave a review, or needs a more user friendly page to work with.

This tool isn't necessary later on when the store becomes a success, But... it can still be used when testing new features, sales tactics, or sales funnel techniques.

I gave it 4 stars, because it didn't always seem to work correctly for me. Maybe this had to do with a visitor's privacy settings, but I even noticed it happen with visitors that I didn't have the issue with before.

Other than that, it is a service I will absolutely use for stores to come!

Give it a try! You won't regret it!

This app is very very handy when you want to look at the recordings. Most of the time it is pretty accurate. A few things I don't like about it is that there is no mobile application that I know of and it is super buggy on my phone to use from shopify. Also, I have noticed that it is less accurate than the live view option in spotify, sometimes is says that there are no ppl even though there is actively someone on my website according to the live view.

Lucky Orange has outstanding customer service. They also offer a 15 min call to assure the client can get the most from the app. Many of my friends with e-commerce stores rave about how much this app has helped there business

Easy to install and very responsive customer service. The product products very useful reports and intelligence on traffic on our website.

I've used Lucky Orange for the past 3 shopify website I've set up! it works great, easy to get heatmaps and see where customers clicks but also videos to see the customer journey! highly recommend to add to any new or existing shopify stores!

Great app, love being to see customer recordings and just starting to play around with the chat feature

This is a Great app...The chat function increased my sales right from the start.

I am very satisfied with the Lucky Orange App. It is amazing to have so much data on user interactions with my shopify site and this data can really be used to optimze a store. I love watching the video recording sessions of customer interactions as well as seeing the heatmap.

It was great that Lucky Orange wanted to have a short introduction call shortly after the app was installed. Emilia was so helpful and really explained how to use the app and the data obtained from it - thank you Emilia!

So glad I installed this app!

Arnoux vdW

this is the best app best app in shopify app. This helps us to read the customers mind by seeing there recordings

Brilliant gives me so many insights to what my visitors do. Thanks, guys.