レビュー (1,390)

総合評価
4.7
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の5%は1つ星です
2018年10月15日

Great we used it for our store https://hodinsky.com/ and it really helped us increase conversion! Definitely recommending it.

Hodinsky
フランス
アプリの使用期間:3ヶ月
2019年12月29日

Slowing down our site. After checking out PageSpeed Insights from Google, it shows that our top 3rd party app that is slowing down our site is Lucky Orange - 1,003 ms of a delay. They claim the app doesn't slow down your customer's experience, but this fact by Google says otherwise.

The Banger Store
アメリカ合衆国
アプリの使用期間:3ヶ月
Lucky Orange LLCが返信しました 2019年12月30日

We are very sorry to hear about your experience and want to work with you to resolve any outstanding issues. At Lucky Orange we take great pride in our technology making minimal impact on the speed of your website while being able to provide you with the insights you need to propel your business forward.

Lucky Orange is fully committed to transparency into how our technology operates and impacts your website. For context, our code is loaded asynchronously, meaning it does not load on your site until the essential elements have loaded and are fully functional. We encourage you to refer to our help document for additional information and clarity on our practices here: https://help.luckyorange.com/article/137-will-lucky-orange-slow-down-my-website.

Additionally, Lucky Orange is pleased to report that Yottaa, an industry leader for analyzing website speed, published their annual report on the impact of 3rd party applications on website performance. In comparison with other conversion rate optimization tools, Lucky Orange received the highest mark (green check mark) indicating our software adds little to no performance impact on websites. The link to the report can be found below should you be interested in exploring further validation of Lucky Orange’s commitment to maintaining your website speed:
https://www.yottaa.com/wp-content/uploads/2019/10/2019-eCommerce-3rd-Party-Technology-Index-2.pdf

Again, We truly apologize for any inconvenience you have experienced and would love to discuss this with you more should you have any interest. Please feel free to reach out to us at support@luckyorange.com or via phone at 913-735-9032. We are available Monday-Friday 9 a.m.- 5p.m. CST.

2020年12月5日

This app is really great. It gives proper recordings of how leads navigate to your website and you can use this valuable information to recover customers and improve your website. I highly recommend this app! I am using it with Shopify

Koban
ペルー
アプリの使用期間:3ヶ月
Lucky Orange LLCが返信しました 2020年12月8日

Thank you for your review and recommendation! Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success!

Cheers - Jordan from Lucky Orange

編集日:2018年11月14日

I started using this app to see how user friendly my website is. soon this app became my saviour. i learned how the customer was using the website and things i could do to improve it for a better ROI. i really like this app and im pretty addicted to it now. I totally recommend this to anyone with a brand new website that gets traffic but no sales. Get this and find out why. its AMAZING!!!!!!!!!!!

DOG IZ DOG
アメリカ合衆国
アプリの使用期間:3ヶ月
2020年6月5日

Lucky Orange has the analytics I need for my Shopify store and exactly the insights that are needed to thrive and grow your traffic. Understanding through visualization is a key facet to a store.

Tantigram
フランス
アプリの使用期間:3ヶ月
Lucky Orange LLCが返信しました 2020年6月8日

We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for this five-star review! Always here if you need anything from our team!

Cheers - Kelsey from Lucky Orange

2017年5月10日

Love the app and the statistics it gives and the ability to be able to chat with customers.

Zoe And Eve
アメリカ合衆国
アプリの使用期間:3ヶ月
編集日:2019年8月30日

I was lucky the day I found this app as it is the most valuable one I use. After just 2-3 days of use I determined customers were having trouble moving around on my theme. I replaced it almost immediately. I can see where my customers are coming from, what times, what device they are using, and actually see their movements while shopping.
App was easy to download and set-up and I used the free trial before spending any money.
Highly recommend.

NikkiBrands
アメリカ合衆国
アプリの使用期間:3ヶ月
Lucky Orange LLCが返信しました 2019年8月30日

We are happy you were able to pinpoint your customers' issues on your website so quickly and make the necessary changes! Appreciate your feedback, we love hearing from our customers how they use Lucky Orange to optimize their customers' experiences.

Cheers- Justin at Lucky Orange

2023年3月21日

Emilia really helped me understand the functions of this powerful tool that allows me to understand how people are interacting with my site. I signed up because of a lot of buyers intent with minimal purchases. Even as I've resolved these issues, keeping my pulse to the user's experience is crucial to maximizing conversions.

Forever in a Gift
アメリカ合衆国
アプリの使用期間:3日
Lucky Orange LLCが返信しました 2023年3月23日

These are words we love to hear! Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for your review! Please let us know if you need anything!

Cheers - Emilia from Lucky Orange

2018年2月20日

To the many shop owners unsatisfied with conversion who post questions in forums asking for advice, this app may be the only advice you need.

Clinicalposters
アメリカ合衆国
アプリの使用期間:3ヶ月
2018年10月26日

So far, so good! I installed this map for the Heatmap functionality and it's already proving useful for figuring out ways to tweak my pages. The backend is easy to use and I really appreciated the 15 minute orientation call. I didn't know that it also had chat and polling functionality, which are two useful features that I had planned on adding later.

Walnut
アメリカ合衆国
アプリの使用期間:3ヶ月