レビュー (1,390)

総合評価
4.7
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の5%は1つ星です
編集日:2020年12月2日

I've been using this app to track my daily website visitors. I've been learning patterns and trends and figuring out what potential customers are looking for. It's enabled me to revamp my site and fix issues that might be causing potential customers to stray.

Ic-Ibuy Direct
アメリカ合衆国
アプリの使用期間:18日
Lucky Orange LLCが返信しました 2020年12月4日

Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. We appreciate your review, and I’m here if you have any questions!

Cheers - Jordan from Lucky Orange

2017年11月29日

been nothing but a smooth app so far.

Paralott
カナダ
アプリの使用期間:1年以上
2020年3月13日

We get a lot of traffic and the ability to segment and look at the traffic through behavior tags/analytics is helpful. Still learning all the features the app has to offer.

GotPetSupplies.com
アメリカ合衆国
アプリの使用期間:17日
Lucky Orange LLCが返信しました 2020年3月13日

Very exciting to hear you already are experiencing a lot of traffic but knowing how to improve your website for those visitors can be challenging. Using behavior tags and analytics can help to digest the data in a more consumable way. As you continue to explore Lucky Orange let us know if you have any more questions!

Cheers- Kelsey form Lucky Orange

2022年3月5日

I am disappointed, I have been using this application for 2 years now to watch the behavior of my visitors and update my sites accordingly. Since the new version, it's a disaster, the display of the time spent on the sessions has disappeared from the listings. The recordings are also bad.
- Some records detect additions to the cart that do not exist in the listing.
- You can't scroll on the records anymore
- Records see "end of session" that are not or do not see them when they are. For the moment the new version is not very practical or useful... A good point for the design of the application which took a fresh blow. Keep working guys, know you can get better.

Gobler.fr
フランス
アプリの使用期間:1年以上
Lucky Orange LLCが返信しました 2022年3月14日

The feedback you’ve shared is helpful and is allowing us to continue to refine the new version of Lucky Orange over time. We understand that the new app is a big change from our classic app and although some features have changed within the newest version, we hope you’ll be able to appreciate the more than 70 new features we’ve added. To help ease the transition, we made the decision to allow people to test the new Lucky Orange while running the classic app before committing to the switch.

As I mentioned during our emails, our team is working through your feedback and hope to connect with you this week to make sure we get everything working as expected. I will continue to follow up with you every step of the way. In the meantime, don’t hesitate to respond to my emails or give me a call should anything else arise.

Best Regards - Bradley from Lucky Orange

2022年12月15日

Great App.
The insights are absolutely priceless to see the exact click- and page views from customers.
We clearly identified issues with AddOns and where able to correct and improve (e.g. checkout).

Must have for any Shopify user.

zendise.de
ドイツ
アプリの使用期間:17日
Lucky Orange LLCが返信しました 2022年12月15日

Thank you so much for the five-star review! Making improvements to your website to optimize visitors' experience can have a considerable impact on your business. Please don't hesitate to reach out if there's anything else we can do!

Cheers - Bradley from Lucky Orange

2019年12月10日

So far so good. Was having an issue with getting this set up, but the Lucky team was able to fix me up and gt going. Thanks Justin!

Starr Phoenix Studio
アメリカ合衆国
アプリの使用期間:約1年
Lucky Orange LLCが返信しました 2019年12月13日

We want all of our customers to have a smooth on-boarding process with Lucky Orange and start seeing ROI as quickly as possible. Wishing you continued success!

Cheers- Justin from Lucky Orange

2023年2月10日

Customer service is great, (Emilia) was very knowledgeable and explained things clearly and patiently. Exploring more to learn to how to fully utilize it but so far looks very promising

Qbedding.com
アメリカ合衆国
アプリの使用期間:約1年
Lucky Orange LLCが返信しました 2023年2月14日

Thrilled to hear that your demo call went so great! Thank you for leaving us a review. Please reach out if there's anything else we can help you with!

Cheers - Bradley from Lucky Orange

2020年6月17日

Lucky Orange allows me to SEE exactly how users are interacting with my website. Gives me much better data and understanding than only using Google Analytics would give me. I like the session recording feature especially much. 10/10 fantastic app.

Tofumaking
アメリカ合衆国
アプリの使用期間:16日
Lucky Orange LLCが返信しました 2020年6月17日

Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for this five-star review and the recommendation! Happy tracking!

Cheers - Kelsey

2019年2月24日

An Awful App.
Got charged to upgrade the plan just for staying at the same!
support unreachable, weird charges!
show everything that wrongs with app's these days!
STAY AWAY.

Wear Saga
アメリカ合衆国
アプリの使用期間:約1年
Lucky Orange LLCが返信しました 2019年2月28日

Hey Wear Saga Team. Thanks for taking the time to leave this feedback. We understand any confusion on what is being billed can be frustrating and would love to get this figured out right away. We have not had any success in reaching out to you through email so perhaps our responses were blocked or flagged by your email system, and therefore are not making it through to you. Is there a good phone number we can reach you at to help resolve this right away? You can email it to us directly at: support@luckyorange.com if you do not wish to share it here. Looking forward to connecting!

2017年7月6日

Love this App, I use it on all my funnels and now my Shopify, Danny from support was available to help me set every thing in no time, If you run paid traffic u MUST see whats going on with your customers and this app will help you improve conversions, highly recommended

Onsensecret
アメリカ合衆国
アプリの使用期間:1年以上