レビュー (1,310)

総合評価
4.7
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の5%は1つ星です
2016年2月25日

Very pretty app. Doesn't work, but it looks great. I used LO for 3 weeks, during which time it never reported reliable data. For example, LO consistently reported that I had a conversion rate of at least 150%. In other words, for every 2 people who put an item in their cart, 3 people checked out! Awesome! Other data was also consistently off and never matched Shopify's or Google Analytics' I worked with LO and Shopify tech support on these issues. Shopify said the problem was definitely on LO's side, and LO eventually just gave up without even a "sorry, we couldn't fix it" email from them. Beautiful app with meaningless data and ineffective support. Not impressed.

Maui Tropical Soaps
アメリカ合衆国
アプリの使用期間:28日
2022年9月28日

Great UX, very easy to use and very powerful tool to optimize sales. It's also quick and responsive.

Sarh Groups
ヨルダン
アプリの使用期間:1日
Lucky Orange LLCが返信しました 2022年9月28日

Thank you so much for the five-star review! Using tools like our heatmaps and sessions is a great way to discover pain points in your customer's experience and optimize your site. We're here if you need anything!

Cheers - Bradley from Lucky Orange

2019年9月19日

So far, so good. Great to get a real time insight into client behavior on the site. Do arrange the free call to help guide you through the app as it's a great opportunity to find out everything the app can do for you / how it works. Justin was great at guiding me through the various functions. It is unfortunate that Shopify has limited the viewing of the checkout process only to subscribers of their highest paid subscription service as this is a very important stage of the client experience. Hopefully they will change that back to way it was previously where all Shopify merchants were able to see their client behavior throughout the complete transaction rather than holding this important and valuable piece of client information to ransom for the very few that can afford it. Shame on you Shopify. I love what you do and this is an unpleasant side of you I haven't come across before.

NEIL J. RODGERS
アメリカ合衆国
アプリの使用期間:1日
Lucky Orange LLCが返信しました 2019年9月24日

I love talking with our customers about how they can best leverage Lucky Orange, glad you found the call beneficial. Real-time insights are super impactful to decision making on websites and we can't wait to hear how Lucky Orange continues to help your website grow!

Cheers- Justin from Lucky Orange

2017年7月3日

WOW!!!! great app!
WOW!!!! great app!
WOW!!!! great app!
WOW!!!! great app!
WOW!!!! great app!
WOW!!!! great app!

Thestressmanagers
イスラエル
アプリの使用期間:1日
2023年3月3日

uma tristeza.. segui o passo a passo e diz que o iframe está bloqueando o acesso do app.. só que ele está instalado

Oriula
ブラジル
アプリの使用期間:27日
Lucky Orange LLCが返信しました 2023年3月8日

Thank you for your feedback. Here is a link to our iframe guide for Shopify merchants: https://help-preview.luckyorange.com/article/287-the-iframe-guide-for-shopify-merchants
We have tried to get in contact with you to get to the bottom of this issue. At your earliest convenience, please send an email to support@luckyorange.com.
I look forward to hearing from you soon.

Regards - Bradley, Director of Client Services, Lucky Orange

編集日:2020年11月9日

i can't use it, the app doesn't work and doesn't show me anything, only a white window..........................................................

Stimolealth™
イタリア
アプリの使用期間:約1ヶ月
Lucky Orange LLCが返信しました 2020年11月16日

Please accept my apologies for your experience! On the surface, it sounds like something that can be easily fixed, but our team would like to take a look at it. We have reached out several times to look into your issue further, but we haven’t been able to connect. Please reach out to us by phone (text or call) at +1-913-200-3927 or by emailing support@luckyorange.com. We want to make sure that you can now use Lucky Orange successfully!

Cheers - Bradley from Lucky Orange

2016年4月26日

Superb..honestly there are only certain apps for which you voluntary feel like writing a review. This is one of them. The app is amazing, though I am still trying to understand how to use of more efficiently.

Anshulbijoux
インド
アプリの使用期間:1日
2020年5月20日

The Best App ever Best innovation- this is how we understand customer behaviour patterns. Thank you very much guys. I can see now what exactky the traffic is looking on website , how much time they spend, i can read so much data from the navigation.

thank you

EssentialsOnEarth
オーストラリア
アプリの使用期間:1日
Lucky Orange LLCが返信しました 2020年5月22日

Those are words we love to hear! Nothing feels better than finding ways that make your customer experience better than ever. We’re passed your review along to our sales and development teams to share the love. We’re always here should you need anything!

Cheers - Jordan from Lucky Orange

2016年10月17日

The app is ok. Looks nice on the computer but for 10 bucks in the month it should definitely be possible to have everything also working on mobile, this is now not the case and should be coming soon for sure! Would be nice if there were more options to choose from.

Petsboulevard
オランダ
アプリの使用期間:29日
2023年6月12日

The app is good, but the support is bad, i am having wrong data going to different stores, i have been sending emails to the support team but there is no proper response. their live chat support also doesn't work 99.99% of time they are offline.

Paula's Choice Malaysia
マレーシア
アプリの使用期間:24日
Lucky Orange LLCが返信しました 2023年6月12日

Hi there - Thanks for reaching out. I’m glad our support team was able to talk with you to get your issue resolved. Our time zone differences are likely why you couldn’t catch us on live chat since our standard support hours are 9 a.m. to 5 p.m. CDT, Monday through Friday.

Best Regards - Bradley from Lucky Orange