レビュー (787)

総合評価
4.8
評価レベルごとの件数
  • 評価の87%は5つ星です
  • 評価の7%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2024年10月4日

So far my experience with lucky Orange has been great!

The app has enabled me to make better decisions for content and all round navigation on my e-com website thanks to precise customer path/ clic data.

The onboarding process was very easy and made much better by an personnalised call with an account manager.

Would very much recommend.

Homecore
フランス
アプリの使用期間:4日
Lucky Orange LLCが返信しました 2024年10月7日

Thanks for leaving us a review! We love that we've been able to impress you with our technology and onboarding! There really is nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. Our team is always here to assist you, and our onboarding call is designed to help our users get the most from our 20+ features. Thanks again for your review, and happy tracking! We're here if you need anything.

Cheers - Emilia from Lucky Orange

2025年3月25日

easy to use. Only been using this for a couple days. I will come back to review more

Arun&Aura
アメリカ合衆国
アプリの使用期間:約22時間
Lucky Orange LLCが返信しました 2025年3月28日

Thank you for your review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Happy tracking!

Cheers - Will from Lucky Orange

2024年10月31日

I'm new to Lucky Orange, and Emilia gave me a clear and very helpful overview of the main features over zoom. She was friendly, answered all my questions, and I felt right at home talking with her. It made me excited to explore all the things Lucky Orange can do!

RosalindTate
イギリス
アプリの使用期間:3日
Lucky Orange LLCが返信しました 2024年11月8日

Here's another big welcome to Lucky Orange! Our onboarding call is free for all of our users and is a great way to learn about our 20+ features while having any questions you may have answered. Our team loves it because we get to connect with our users and help them get as much as they can from Lucky Orange. As you continue to use Lucky Orange, please don't hesitate to reach out if you run into any issues or have questions. We're just one email away. Thanks for your review, and happy tracking!

Cheers - Emilia from Lucky Orange

2024年10月7日

Being able to see live session recordings has been a game changer for us and trying to understand rage clicks and mitigate any issues across browsers and forms (mobile, desktop, tablet) has really helped us optimize our site.

The Chicken Coop Company
アメリカ合衆国
アプリの使用期間:25日
Lucky Orange LLCが返信しました 2024年10月8日

Thanks for taking the time to leave us a review! We love to hear that live sessions have been able to find ways to improve your website in real-time! It can feel like a puzzle, but with Lucky Orange, you have all the pieces together in one place. Thanks again for your review, and we're here if you need anything!

Cheers - Emilia from Lucky Orange

2024年12月3日

I am still testing the app but so far it seems great, super intintuative with great features for gather important data that would be difficult to gather otherwise. The team is very helpful as well :)

Store Supplies
アメリカ合衆国
アプリの使用期間:7ヶ月
Lucky Orange LLCが返信しました 2024年12月6日

Those are words we love to hear! Nothing feels better than finding ways to make your customer experience better than ever. As you continue to dive into Lucky Orange, please let us know if we can help in any way! Happy tracking!

Cheers - Emilia from Lucky Orange

2024年12月16日

Effective and easy to use. Providers valuable and visual data on customer journeys - helping store design and product portfolio positioning.

[Ready Studio]
カナダ
アプリの使用期間:5日
Lucky Orange LLCが返信しました 2024年12月20日

Those are words we love to hear! Nothing feels better than finding ways to improve your customer experience. When you have a front-row view of what your visitors do on your website, you eliminate any guessing or assumptions. Thank you for your review, and we’re always here if you need anything!

Cheers - Jordan from Lucky Orange

2024年9月9日

We're pretty impressed with the level of insight it provides in a very user friendly way. We've developed the site in house and the ease of use is excellent. We learn more with every session.

Kennedy Galleries
カナダ
アプリの使用期間:6日
Lucky Orange LLCが返信しました 2024年9月12日

Thank you so much for sharing the Lucky Orange love! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. As our founders have always believed, you shouldn't need a PhD in Analytics to optimize your website, and we designed Lucky Orange to be easy to use regardless of your background and previous experience. Thanks again for your review, and we're always here if you need anything from our team.

Cheers - Emilia from Lucky Orange

2024年10月14日

Easy install, very fast support response and plenty of analytics to help understand traffic and behavior. It's only been about 1 week so there is still a lot to examine and learn but so far Lucky Orange appears like a great choice.

Mashii
サウジアラビア
アプリの使用期間:5日
Lucky Orange LLCが返信しました 2024年10月15日

You're right - there is so much to learn and analyze when you have visitor behavior at your fingertips! We're thrilled that we've been able to impress you from the very start with an easy installation. Thanks for your review, and we're just an email away if you need anything!

Cheers - Emilia from Lucky Orange

2024年11月9日

I found Lucky Orange incredibly helpful! It helped me identify bottlenecks and issues on my website immediately and helped to improve the quality.

Highly recommend this tool!

Suntied
オーストラリア
アプリの使用期間:7日
Lucky Orange LLCが返信しました 2024年11月11日

Wow! We appreciate your review and recommendation. Our team is thrilled that you've found Lucky Orange so helpful! We love hearing that getting a front-row seat to your customers’ online interactions has been just what you needed to grow your conversions and business.

Thanks again for your review, and our team is here to help if you need anything! Happy tracking!

Cheers - Emilia from Lucky Orange

2025年5月5日

Der Anmeldeprozess ist ne Katastrophe. Gestern noch am Rechner zu Hause angemeldet, heute im Büro komme ich nicht rein. Neues Passwort generiert, no Chance. Ich frage mich, warum die App über eine externe Website läuft und nicht direkt in Shopify? Das nervt.

GoodMorning.World
ドイツ
アプリの使用期間:約18時間
Lucky Orange LLCが返信しました 2025年5月9日

Vielen Dank für Ihre Bewertung! Unser Team hat sich mit Ihnen in Verbindung gesetzt und das Problem scheint derzeit gelöst zu sein. Sollten weiterhin Probleme auftreten, wenden Sie sich bitte an support@luckyorange.com. Viel Spaß beim Tracking!

Viele Grüße – Justin von Lucky Orange