ラッキーオレンジ ヒートマップ＆リプレイ , 1,149件のレビュー
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Very thorough and useful insights on how visitors navigate our website. Huge time-saver - I highly recommend this app and all its amazing features!
Thank you for your review and recommendation! Visitor behavior can make all the difference in improving your website. Plus time is valuable, especially when you're growing a business. We love to help you save time and grow sales! Thanks again and happy tracking!
Cheers - Emilia from Lucky Orange
I used to be on Lucky Orange and then stopped when I took a break from our store. I rejoined today and had a sign in and coding issue. Justin came to the rescue and got me all set up! Excited to learn more and work with them!
I was more than happy to assist you! We're happy to have you back and can't wait to see how diving into visitor behavior helps grow your business. We're always here if you need anything!
Cheers - Justin from Lucky Orange
Emilia stands out as the epitome of exceptional customer support at Lucky Orange. Her response time is nothing short of lightning-fast, and her efficiency is unmatched. In my personal opinion, the level of assistance she provides cannot be surpassed. I wholeheartedly recommend Emilia for a well-deserved appraisal from the company due to her outstanding skills and impeccable communication. Thank you once again, Emilia, for your outstanding support.
Gary
Emilia here! Thank you so much for your kind words, Gary! I love working with our customers to help you get the most you can from Lucky Orange. Thanks for sharing the Lucky Orange love! We’re always here should you need anything!
Cheers - Emilia from Lucky Orange
the customer service i had with emilia was the best. she reinvigorated me! lucky orange really is an eye opener and such a great tool to show where you need to improve your website! i love the chat, survey options, and visitors page! So happy to be using lucky orange! what a lifesaver.
Thank you for such kind words! Lucky Orange prides itself in impressing users with our technology and customer service. Visitor behavior makes all the difference. Thank you for choosing Lucky Orange as your preferred tool, and we're here to assist you whenever you need us.
Cheers - Emilia from Lucky Orange
Very useful and easy to set up ! flexible plan for every use and fast support even on Sunday ! I recommend this app, thanks lucky team !
Nothing feels better than finding ways that make your customer experience better than ever. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review, and happy tracking!
Cheers - Kelsey from Lucky Orange
This app is hands down excellent! being able to analyze customer's behaviors is critical to understanding your business! I would definitely recommend this app!
We're overjoyed to hear such positive feedback! Understanding customer behavior is indeed crucial, and we're glad Lucky Orange could assist. Thank you for your recommendation and sharing the Lucky Orange love! We're here if you need any assistance!
Cheers - Emilia from Lucky Orange
Absolutely essential! This app gave me a lot of insights on how my customers are navigating the store, and inbuilt chat and surveys are a great addon! I wish they had a plan under $10 but the app is totally worth it!
These are words we love to hear! Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for taking the time to leave this review, and please let us know if you need anything!
Cheers - Emilia from Lucky Orange
I have been addicted to this app! Reveals a lot of insight, incredible :)
Thanks for your review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Please reach out should we be able to provide any further assistance. Happy tracking!
Cheers - Emilia from Lucky Orange
Pros:
- Exceptional customer service
- Most robust user behavior plug-in I have found for Shopify
- Includes Funnels for more in-depth tracking
- Safe with our data and customer data
Cons:
- Can only include one event at each step in a funnel. I would love to have multiple events at one step of a funnel with an OR statement so that you can build a funnel based on several possible selections
- Doesn't include a way to view common customer paths, one of the most useful features we had in Google Analytics
Other note: It turns out there are limitations on what data Shopify will share within checkout to any third-party plugin. If you want to create a funnel based on elements within the checkout process, no app has access to do so. Not a con for Lucky Orange, more a con for Shopify.
WOW! Thank you for such a comprehensive review! We appreciate your feedback and have already passed it along to our product development team to consider for future enhancements. Don't hesitate to reach out should you have any questions!
Cheers - Bradley from Lucky Orange
Multi-functional customer analytics app.
I can see how my customers interact with the website, allowing me to change features around. What looks good vs. what IS good will always be two different things; this app allows that type of transparency. Implementation was easy. I was able to have it up and running within a couple of hours of just poking around. My only critique is I would like to dashboard's timezone to be adjustable. Overall absolutely solid and extremely helpful.
Thank you for such kind words! The heart of our mission at Lucky Orange is to provide businesses with insights into customer interactions, enabling Shopify merchants like yourself to make meaningful changes. We're thrilled that you found our implementation process to be easy and straightforward. We're here should you need any assistance, and thanks again for your review.
Cheers - Emilia from Lucky Orange