レビュー (1,390)

総合評価
4.7
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の5%は1つ星です
2020年3月30日

Great app. I've been using this for months. Extemely insightful. It's allowed us to micro optimize our site. Which is great for our high end brand.

Essence Luxe Couture
カナダ
アプリの使用期間:約2年
Lucky Orange LLCが返信しました 2020年3月30日

Thanks so much for your review! We’re happy you were able to get a front row experience to see how your customers use your website to drive those fine-toothed optimizations. We wish you continued success - please don’t hesitate to reach out if we can be of service in any way.

Cheers - Justin from Lucky Orange

編集日:2021年11月30日

Lucky Orange helps us view user behavior on our website well. Support team is helpful but do note that it's not 24-hour support.

Thousand Miles US
シンガポール
アプリの使用期間:約2年
Lucky Orange LLCが返信しました 2021年12月1日

Thank you so much for your review! Learning the pain points your customers are having and being able to quickly address them is invaluable. Nothing feels better than finding ways that make your customer experience better than ever. Though we don’t offer 24-hour support, our support team tries to respond to every ticket and email as quickly as possible. Thank you again for your review, and don’t hesitate to reach out should I or my team be able to assist you in any way. Happy Tracking!

Cheers - Bradley from Lucky Orange

2021年3月22日

App always performs very well and provides accurate, fast and valuable data. This app allows me to dial in my FB and Pinterest ads leading to smaller ad spend and more revenue.

Lake Superior Linen
アメリカ合衆国
アプリの使用期間:約2年
Lucky Orange LLCが返信しました 2021年3月25日

Thrilled to hear how Lucky Orange has made a positive impact across your website! Being able to understand your visitor and evaluate your paid advertising is invaluable. We love to hear how Lucky Orange has been able to save you money and grow conversions . Thank you for this five-star review, and we’re here if you need anything else!

Cheers - Jordan from Lucky Orange

2024年3月18日

was good initially. now it really costly. and now my app wont even work. it says its blocked. i cant contact support and have no idea why. i tried uninstalling it but now i cant re-install it.
the app offers good data and traffic insight but they are limiting what you can see based on your subscription and now free is only for 7 days
im likley leaving this app. but i wanted to check my recent weekly stats
I do use another app thats just as insightful and free

The Midnight Psychic
オーストラリア
アプリの使用期間:10ヶ月
Lucky Orange LLCが返信しました 2024年3月19日

Thanks for reaching out. Regarding your blocking comments, Lucky Orange can occasionally be blocked by certain browser extensions, such as ad blockers. I would be more than happy to walk you through the solutions for the most common reasons why Lucky Orange may be blocked and assist you in re-installing the app. If needed, I can bring a developer along for further assistance. Please reply to my last email to get the conversation started.

Additionally, I want to address confusion around our free trial and free plan. Lucky Orange does indeed provide a free trial for new users to check out our features. Our free trial is limited to 7 days at which point you can move to a plan, including our free plan. This free plan lets you get valuable visitor behavior insights at no cost and comes with different session limits that resets every month. I would be more than happy to talk to you about our plans and find a plan that meets your needs. Again, reply to my last email, and I’ll be happy to connect. I look forward to hearing from you soon.

Best Regards - Kelsey from Lucky Orange

編集日:2020年4月11日

Apps the best app I have. I cannot run my business without this app, it helps us keep learning and testing. Get yourself the free trial, learn from it and make it the only app you need to pay for.

LootDelivered.com
アメリカ合衆国
アプリの使用期間:約2年
Lucky Orange LLCが返信しました 2020年4月13日

Love that Lucky Orange continues to play a crucial role in the growth of your website and business. Visitor behavior really makes all the difference. Thank you for this five-star review, and we’re here should you need anything else!

Cheers - Bradley from Lucky Orange

編集日:2022年3月25日

I use this app to analyse our customer experience which works very well! I love that I can really understand our customer's journey as they work their way around the site. Would be great if it could be billed annually

elliott footwear
イギリス
アプリの使用期間:約2年
Lucky Orange LLCが返信しました 2022年3月29日

There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you can isolate the issue and fix it by using Lucky Orange to see visitor behavior. Thank you for your review and don’t hesitate to reach out if you need anything!

Cheers - Justin from Lucky Orange

2016年4月6日

Incredibly AWESOME app! Thank you soooo much! I found heaps of areas where my customers were confused, which caused them to abandon their carts and not follow through. My abandonment rate now is next to nothing.

Nz Tools
ニュージーランド
アプリの使用期間:約2年
2023年6月6日

I have used Lucky orange for a while and also in the past too.. It works, it's simple to use and you can see what your customers have been up too!

Support is good too

Annalise Jewellery
イギリス
アプリの使用期間:約2年
Lucky Orange LLCが返信しました 2023年6月9日

Thank you for your business! Seeing exactly what your visitors and customers do and experience on your website through session recordings and heatmaps can make all the difference in improving your website and growing your business. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review and recommendation, and happy tracking!

Cheers - Emilia from Lucky Orange

2023年10月23日

I have been using Lucky Orange for years now and love it! It really helps us maintain our website and lets us see what we need to fix on our website. It's a great tool to help you convert visitors into buyers!
I would highly recommend this app to anyone managing a website.
Thank you!
Sam

Deer Park Woodwork
カナダ
アプリの使用期間:約2年
Lucky Orange LLCが返信しました 2023年10月25日

WOW! It sounds like you’ve been able to dive into Lucky Orange visitor behavior to get the insights you need to spot trouble spots on your Shopify store! These are the stories we love to hear. Thanks for your review and recommendation, Sam! If you need anything, don’t hesitate to reach out.

Cheers - Emilia from Lucky Orange

2021年5月14日

Their customer support team is always ready to help and very quick to respond. Great app and great service

Bright Living
ドイツ
アプリの使用期間:約2年
Lucky Orange LLCが返信しました 2021年5月14日

Thank you for such kind words! We strive to provide all of our customers with a great product and great support. Thank you again for sharing the Lucky Orange love, and we’re here if you have any questions!

Cheers - Kelsey from Lucky Orange