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We use this app daily for our online solar store, CDN Solar
www.cdnsolar.ca
This is a must-have for analyzing website activity! Justin from the support team answered our questions right away and has been incredibly helpful. Highly recommend it!
I’m so glad we were able to assist you! We’re always here to help our customers be as successful as possible, both now and in the future. Thank you for your review and recommendation, and don’t hesitate to reach out should you have any questions. Happy tracking!
Cheers - Justin from Lucky Orange
The heatmaps and visitor replays are invaluable to our business. We have gained so many actionable insights from watching them!
Seeing exactly what your visitors and customers do and experience on your website through session recordings and heatmaps can make all the difference in improving your website and growing your business. We love to hear that getting these insights has helped you to identify how you can make the visitor experience better than ever. Thanks for your review, and we're here if you need anything!
Cheers - Jordan from Lucky Orange
Works perfectly, essential in your store to track and see sessions for improving data collecting, best app of this kind for sure, analysis tools are just awesome like heatmaps ecc... totally worth the money.
We’re thrilled you enjoy our customer support and technology! There really is nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. Thank you so much for your review, and we wish you continued success! Our team is always here if you need anything.
Cheers - Emilia from Lucky Orange
Jordan was very helpful in sorting my issue with billing - great customer service! Thank you :)
Thank you for such kind words! We strive to provide all of our customers with a great product and great support. We're always here to support our users and are happy that we could resolve your issue so quickly. Thank you again for sharing the Lucky Orange love, and we’re just one email away!
Cheers - Jordan from Lucky Orange
Lucky Orange has been a game changer for our website! It’s incredibly helpful to see how visitors interact with our pages in real-time. The heatmaps and session recordings provide so much insight, allowing us to quickly identify what’s working and what needs improvement. I especially like the form analytics; it’s amazing to see where users are dropping off. The only downside is that it can take a bit of time to load occasionally, but that’s just a small hicup. Overall, it's been a valuable addition to our toolkit!
Wow! Thank you for your review and kind words! We love when our users refer to Lucky Orange as a "game changer!" There’s truly nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers.
Regarding load time, could you please reach out to support@luckyorange.com and reference this review? Our team is eager to explore your experience and ensure your insights are available faster than ever.
Thanks again for your review, and we're here if you need anything!
Cheers - Bradley from Lucky Orange
I would recommend Lucky Orange to basically see your prospective customers behaviors and adjust how your store looks and its interaction/functionality etc.. very useful
Thanks for your review and recommendation! It's great to see that Lucky Orange continues to play a crucial role in the growth of your website and business. Visitor behavior truly makes all the difference in improving sales! Thanks again, and we're just an email away if you need anything!
Cheers - Emilia from Lucky Orange
Great for understanding important details about your website, communication and demo from Emilia was outstanding and very in depth and helpful. A must have for your store.
Love to hear how Lucky Orange has made a positive impact on your website! Understanding your customers to make improvements that address navigation pain points and create a better experience is extremely rewarding. We're thrilled that you also enjoyed our free app tour—it's a great way to get to know our 20+ features and have any questions you may need answered. Thank you for this five-star review, and I’m here if you need anything else!
Cheers - Emilia from Lucky Orange
This is one of the best on site analytics tools I've come across. Tons of useful features that you'd usually have to download multiple tools to get from, plus super user friendly interface. It is the must have analytics tool for Shopify store owners!
Thanks so much for your review! We strive to make sure all of our users describe Lucky Orange as 'one of the best' and 'must-have.' It's the best part of our day getting to work with great businesses like yours. And you're right - Lucky Orange is like a Swiss Army Knife. Our 20+ features are available on all plans! Thanks again for your review, and don't hesitate to reach out if we can be of assistance in any way.
Cheers - Jordan from Lucky Orange
Honestly as a small buisness owner this is a must have, It literally has everything you could think of. Like heatmaps, and stuff. Its really cool how you can view customer sessions to see how they use your website
Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your website. We love to hear that Lucky Orange insights was able to show you how visitors use your website and help you drive changes that have helped grow business. Thank you for your review, and please don’t hesitate to reach out if we can be of service in any way! Happy tracking!
Cheers - Emilia from Lucky Orange
Really helps us understanding how the user interacts with our system, 1 star minus as it cant track vector tracing which would be super useful for our shop
We appreciate your review and feedback! Seeing what people who visit your website do and experience is invaluable! We appreciate your suggestion to track vector tracing. I've already passed your feedback to our product development team. Thanks again, and we're here to support you if you need anything!
Cheers - Jordan from Lucky Orange