レビュー (1,363)

総合評価
4.7
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の5%は1つ星です
編集日:2020年6月9日

Good and convenient interface. I had some problems with support but after my complain then the team was incredibly helpful trying to solve my issue. Recommended app for sure.

Happy Pijama
ポルトガル
アプリの使用期間:2年弱
Lucky Orange LLCが返信しました 2020年6月11日

So glad we were able to connect and solve your issues. We appreciate the recommendation, and I’m here should you need anything else!

Cheers - Bradley from Lucky Orange

2016年2月18日

Just started the site and we really love the ability it gives us to understand our visitors. We were able to see where some of our visitors fell off and are working on solutions to increase our cart sales. Great app!

Glamorous Chicks Cosmetics
アメリカ合衆国
アプリの使用期間:2年弱
2016年11月7日

Lucky Orange is hands down the best website tracking app I've ever used. The amount of information this app provides you makes it nearly impossible not to increase your sales. I give the highest recommendation to Lucky Orange. They've created an awesome app. Please get this app today! You will not regret it!

Retro T Shop
アメリカ合衆国
アプリの使用期間:2年弱
2018年11月14日

You NEED this app if you have a website. PERIOD! Get this. I own YOLOtek.com and this app allows me to see an actual recording of my last 200 visitors, so I can see if the move quickly to purchase or what is holding them back. Can't tell you how many times I find mistakes on our website that i only see when watching recordings. This app is CRAZY COOL and super cheap! Get it now!

YOLOtek
アメリカ合衆国
アプリの使用期間:1年以上
2020年3月20日

I had to pause my shop because of the Corona virus situation but I didn't want to delete my app that's why I decided to contact the app and their amazing customer support adviced me to gave me 3 months for free because of the current situation. They are amazing. I hightly, highly recommend them. You won't regret!

Touch Led Light
ブルガリア
アプリの使用期間:1年以上
Lucky Orange LLCが返信しました 2020年3月20日

There is no playbook for how to navigate this current landscape but one thing we do know is that we are here to support our customers in anyway we can. We are glad to be able to retain your business!

Cheers- Justin from Lucky Orange

2019年2月11日

I love this app to help me understand what potential issues and glitches customers who are browsing my store may be running into, which in turn may hurt my sales. Seeing what glitches there are or why they might not be buying helps me know what I need to change or fix. Great customer service as well.

Kabalo
アメリカ合衆国
アプリの使用期間:1年以上
2016年11月20日

I bought Lucky Orange soon after opening my shop when I wasn't getting any sales. It's been critical for helping me solve design problems on my shop. Although it has many very cool and useful features, the session recordings have been the most valuable to me. There's nothing like watching your visitors navigating around your store, seeing what they see, to pinpoint problems that you couldn't see when you designed and tested it. Their tech support is also very responsive and good. I've only had to contact them once. After a few emails exchanged and we couldn't solve the problem, one of their developers actually pulled my session into debug mode so that he could troubleshoot. Oh, and that was during my free period before I purchased it. Buying the subscription to Lucky Orange was a no brainer after that! It's awesome!

Something Special Pet Supplies
アメリカ合衆国
アプリの使用期間:1年以上
2021年10月25日

Very easy to use with helpful support! We've been able to get a ton more insight into our users' behavior using Lucky Orange.

PlayBetter
アメリカ合衆国
アプリの使用期間:1年以上
Lucky Orange LLCが返信しました 2021年10月25日

Thank you for your review and kind words! Learning the pain points your customers are having and being able to quickly address them is invaluable. Nothing feels better than finding ways that make your customer experience better than ever. Thanks again for your review, we’re always here should you need anything!

Cheers - Kelsey from Lucky Orange

2018年11月13日

This is the best app that i have ever used to see what the problem is on my store and what problems my customer have during their purchase. A must-have app I can highly recommend it. You will see everything as your customer sees and what problems he has. The biggest issue i see was the apps with pop up. Every time they see this they not find where to close it and leave the store.

Without this app you will never know this.

For me the best app that i have ever tried out on Shopify and bring me the most conversion rate because i eliminate the issues after seeing them.

5 Stars from me!!!

Store
ドイツ
アプリの使用期間:1年以上
編集日:2023年4月7日

Had some problems, but customer service is great and they helped me out very quickly. Thank you ..........

The Pink Planet
スペイン
アプリの使用期間:1年以上
Lucky Orange LLCが返信しました 2023年4月6日

Thank you for your feedback. After communicating with you, I’m glad that we have now solved the issue. Having two accounts by mistake is what prevented you from logging into and using Lucky Orange successfully. Now that we’ve removed the duplicate account, you’re good to go. If you need anything else, let me know.

Cheers - Bradley from Lucky Orange