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support helped me and answered questions in a few minutes. very helpful and i highly recommend giving this ap a shot
Thank you for your five-star review! So glad our team was able to answer your questions. Please don't hesitate to reach out if there's anything else we can help you with.
Cheers - Bradley from Lucky Orange
Customer service is great, (Emilia) was very knowledgeable and explained things clearly and patiently. Exploring more to learn to how to fully utilize it but so far looks very promising
Thrilled to hear that your demo call went so great! Thank you for leaving us a review. Please reach out if there's anything else we can help you with!
Cheers - Bradley from Lucky Orange
wow!!!!! this app awsome, when you can actually see the activity on your site and where the views are coming from, that is fantastic. havent figured it all out yet but with justin around i know i can get help when i need it . huge possibilitys with this app, product choices, where people are dropping off live chats with customers, get this app e commerce is tough enough. ive downloaded so many apps that dont do crap.thanks guys. class AAA customer service. highly recommended i own other businesses. that are easier than e commerce. this app takes away alot of the guess work as far as im concerned , again justin and crew much thanks lets make money together.
I do love this app.
the insights and data i can see from visitors and what they are looking at is really helpful. i get to see their country and what products get most traffic.
I had some issues with the plan they offered but with some excellent support they got me back on track. a little pricey for micro business but worth it.
highly recommend. its one of the best heatmaps i have found
Seeing exactly what your visitors and customers do and experience on your website through session recordings and heatmaps can make all the difference in improving your website and growing your business. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review, and we're here if you need anything!
Cheers - Bradley from Lucky Orange
It was helped immediately. Thank you very much for the support.
A tool that should not be missing in any case!
Thank you so much for the five-star review! Glad to hear you appreciated our support team. Please don't hesitate to reach out if there's anything else we can help you with!
Cheers - Bradley from Lucky Orange
Great app! Good features that help me learn exactly what customers are doing on my store. There is even a live view, which is my personal favorite!
Love to hear how Lucky Orange has made a positive impact across your website! Being able to understand your customers to make improvements that clear up navigation pain points and create a better experience is extremely rewarding. Thank you for this five-star review, and we’re here if you need anything else!
Cheers - Bradley from Lucky Orange
Really great app! Its simple to use for the most part and give you the data that you really need in a clear interface - Truly 5 Stars!
When we started initially some of the user behavior was not very clear for us. The conversion rates were not what we wanted. After installing Lucky Orange, we were able to understand/intercept some of the user behavior and did some quick changes to our site. It really helped us gain customer traction and increased the conversion rate as well. Customer support was great, as a newbie they were able to help us with our questions quickly. Thanks Team.
Love to hear that you’ve been able to learn more about your visitors to optimize your store and get those bugs resolved before they could stop any sales. When you can understand what’s preventing a positive customer experience, you can make real-time changes that result in happier customers and more conversions. I’ve shared your glowing review with our support team - hearing feedback like this makes us realize how important it is to keep working hard for customers like you. Let us know if we can be of any additional assistance!
Cheers - Jordan from Lucky Orange
Love this app, must use if you're serious about conversion rate optimization and finding conversion issues on your store. Really allows you to understand your sites users better.
Thanks for leaving such kind words! I love helping users like yourself to get the most of your Lucky Orange account. Seeing what people are doing on your store in real time via visitor behavior tools like session recordings can make it possible to spot those conversion-killing issues quickly. Love to hear your review, and thank you for taking the time to leave it!
Cheers - Emilia from Lucky Orange
We just added Lucky Orange to our Shopify account and it seems to be very user friendly and detailed. We need a reliable way to track our page views, traffic etc. in order to improve and update our site.
Thank you for your kind words! Having a visual representation of the user journey on your website can have an immediate impact on discovering where you should optimize. We're here if you need anything!
Cheers - Bradley from Lucky Orange