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I had used the app before and was not sure how to actually "USE" the app, I merely looked at the recordings with no real intention. I was able to have an "onboarding" call with Justin and he explained the features of the app and how I can use it to its fullest. I learned how to use it to even help me to decide the best products I should market. I'm happy that I got on the call, really made the difference.
I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology, onboarding and customer support. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking!
Cheers - Justin from Lucky Orange
Very informative app! The videos help me see where customers are going on my website and also if they have any issues. I have been able to correct some links on my website after noticing on videos that customers were clicking on links that did not open (rage clicks). I am still assessing other ways this app can help my website. It is worth adding to your website.
Great to see that Lucky Orange continues to play a crucial role in the growth of your website and business. Visitor behavior really makes all the difference in improving sales! Thank you for your review, and we’re here should you need anything else!
Cheers - Emilia from Lucky Orange
Excellent app to really establish how clients are using your website. It give you a unique opportunity to ''calibrate'' your site in a such way to make it easier for you potential visitors to get the right message and product offering.
Accessing what your clients do on your website is so rewarding! Love to see how this insight from Lucky Orange helped you make it easier for your visitors and grow your business. We appreciate your review and happy tracking!
Cheers - Jordan from Lucky Orange
This is a great app, give us an amazing control on what is going on in our store and also the integrated chat system is very good.
It is helpful to see the areas that the customers are visiting and how long they are spending there. As my business grows, I look forward to gaining more insight into the customer journey. The app was easy to integrate and use. Customer service is responsive.
These are words we love to hear! Learning more about that customer journey is invaluable in growing your business. Nothing feels better than finding ways that make your customer experience better than ever. Thanks for sharing the Lucky Orange love, and we’re always here should you need anything!
Cheers - Jordan from Lucky Orange
Great App, I couldn't recommend more. Incredibly useful for analysing website performance and making the required changes.
These are words that we love to hear! The more you learn about your visitors and what they experience, the more you can make data-driven updates that result in measurable success. We appreciate the time you took to write this review and share the Lucky Orange love. We're here if you have any questions!
Cheers - Jordan M. from Lucky Orange
It is really incredible what kind of analysis it does create. Very detailed information about why your product site is effective or ineffective and opens up the chances to increase conversion rates. I recommend using it honestly for more detailed info about website viewers.
Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your website. We love to hear that Lucky Orange insights was able to show you how visitors use your website and help you drive changes that have helped grow business. Thank you for sharing that Lucky Orange love, and please don’t hesitate to reach out if we can be of service in any way! Happy tracking!
Cheers - Justin from Lucky Orange
Great app. We use it for a few of our companies to record sessions and make improvements to CRO/UI/UX! Along with this their customer service has been incredible working with us during the COVID-19 Crisis, and extremely responsive. We recommend 100%.
The ability to make a positive impact across many areas of a website with one tool can help alleviate some major pain points for website owners. We are happy to hear you have been able to scale Lucky Orange across your businesses and look forward to continuing to work with you!
Cheers- Justin from Lucky Orange
Lucky orange is a great recording tool to see what your visitors are doing when they come to your site. It greatly helps your design and CRO. Than you!
Those are words we love to hear! Nothing feels better than finding ways that make your customer experience better than ever. When you get that front row to what your visitors do on your website, you eliminate any guessing or assumptions. Thank YOU for your review, and we’re always here should you need anything!
Cheers - Jordan from Lucky Orange
Emilia stands out as the epitome of exceptional customer support at Lucky Orange. Her response time is nothing short of lightning-fast, and her efficiency is unmatched. In my personal opinion, the level of assistance she provides cannot be surpassed. I wholeheartedly recommend Emilia for a well-deserved appraisal from the company due to her outstanding skills and impeccable communication. Thank you once again, Emilia, for your outstanding support.
Gary
Emilia here! Thank you so much for your kind words, Gary! I love working with our customers to help you get the most you can from Lucky Orange. Thanks for sharing the Lucky Orange love! We’re always here should you need anything!
Cheers - Emilia from Lucky Orange