レビュー (1,363)

総合評価
4.7
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の5%は1つ星です
2023年9月22日

Emilia stands out as the epitome of exceptional customer support at Lucky Orange. Her response time is nothing short of lightning-fast, and her efficiency is unmatched. In my personal opinion, the level of assistance she provides cannot be surpassed. I wholeheartedly recommend Emilia for a well-deserved appraisal from the company due to her outstanding skills and impeccable communication. Thank you once again, Emilia, for your outstanding support.

Gary

Veechop
イギリス
アプリの使用期間:10ヶ月
Lucky Orange LLCが返信しました 2023年9月27日

Emilia here! Thank you so much for your kind words, Gary! I love working with our customers to help you get the most you can from Lucky Orange. Thanks for sharing the Lucky Orange love! We’re always here should you need anything!

Cheers - Emilia from Lucky Orange

2023年5月8日

Great experience so far. App is loaded with lots of useful features and Justin has been a huge help getting us started. Excited to see how Lucky Orange can help us improve!

Burdock Brewery
カナダ
アプリの使用期間:10ヶ月
Lucky Orange LLCが返信しました 2023年5月11日

Thanks for the kind words! I'm glad you're having a great experience. I'll be here to assist you every step of the way. Let's work together to unlock the full potential of Lucky Orange for your website!

Cheers - Justin from Lucky Orange

2018年11月20日

Lucky Orange is amazing! I tried another app, Hindsight, and Lucky Orange is far superior in terms of functionality and data. LO's customer service is also amazing. They offer an intro 1:1 consulting and it is SO HELPFUL to understand what the tool is capable of right off the bat, so you're not wasting too much time catching up/pieces things together. I feel very supported by the LO team and highly recommend them.

Project 925
アメリカ合衆国
アプリの使用期間:10ヶ月
2019年5月17日

This on of the best Apps for your Shopify store and their support team is second to none,very fast to help with any problem you may have. I would give more stars if I could.

Shedstar
アメリカ合衆国
アプリの使用期間:10ヶ月
2020年6月5日

Absolutely amazing app. Been using it for a couple of weeks now and I have to say it's worth every penny I spent into it. Let's you know how to optimize your site, product page - helps with conversions which is the absolute most important thing about a site. Huge props!

Depawtment
イギリス
アプリの使用期間:10ヶ月
Lucky Orange LLCが返信しました 2020年6月8日

For all the visual learners out there, Lucky Orange is a great solution to bring your most important website analytics together in a consumable way. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review, and happy tracking!

Cheers - Jordan from Lucky Orange

2021年4月21日

I used this app to see heatmaps, it works well, while it'd be great if it can extend the free trial to larger views since we're a new shop and not have a lot of budgets to afford paid apps.

Family Life Shop
中華人民共和国香港特別行政区
アプリの使用期間:9ヶ月
Lucky Orange LLCが返信しました 2021年4月21日

Thank you for your review! Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. We have several options to extend your trial, so please let me know if you would like more information or have any questions. Happy tracking!

Cheers - Jordan from Lucky Orange

2023年10月11日

This app is the best in class and it’s very useful. The only issue is sometimes it doesn’t get the screen recordings properly showing blank screen and I cannot see customers’ behavior but other than that it’s pretty aesthetic and easy to use!

Kilim Couture New York
アメリカ合衆国
アプリの使用期間:9ヶ月
Lucky Orange LLCが返信しました 2023年10月16日

Thank you for taking the time to leave us a review! If you're still experiencing this issue, please reach out to us at suppport@luckyorange.com.

Cheers - Justin from Lucky Orange

2021年2月24日

Very useful app to track your purchases and website visitors. Amazing tool. Love it. Customer support is very good

Essancia
インド
アプリの使用期間:9ヶ月
Lucky Orange LLCが返信しました 2021年2月26日

We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for this five-star review! Always here if you need anything from our team.

Cheers - Jordan from Lucky Orange

2021年10月30日

Very useful app to see what is happening "on the other side of the screen". And very kind and professional support. Thanks Justin!

Holistik Bloom
スペイン
アプリの使用期間:9ヶ月
Lucky Orange LLCが返信しました 2021年11月1日

Thank you for your review! Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. When you can see what’s happening on “the other side of the screen,” you get a front seat to your customers’ online interactions. Thanks for sharing the Lucky Orange love, and we’re always here should you need anything!

Cheers - Justin from Lucky Orange

編集日:2017年11月14日

If you have a Shopify store, you need this app. Well worth every penny to be able to both view your customers shopping live to see how they're using the site and where you need to tweak things to make it more usable, as well being able to be available for live chatting to answer questions. Most users will be surprised to find that a simple chat with a customer can make or break a sale. The customer is looking for a reason to trust you and may just have a simple question. This is your place to shine and show them that you are not some big corporate empty hole, but a real person, ready to sell them something that you stand behind. The other side of this app is being able to actually watch how the customers are using your site and being able to remedy dead ends or things that are maybe confusing your visitors. What seems to be a perfectly easy to understand layout to you may be the complete opposite to a customer. The app works exactly as advertised and if you have any questions, Danny and crew are ready to help on the spot during daytime hours. Kudos to them for a great app.

Sweetcatholic
アメリカ合衆国
アプリの使用期間:9ヶ月