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This is by far the greatest tracking/heatmap/replay/analytics app that I have ever seen. I can't imagine doing e-commerce without this incredibly valuable tool, because it let's me see what my customers are experiencing in my web store, and I can quickly identify and fix errors, and improve customer experience.
Thank you for such kind works! We love to hear when our users call Lucky Orange the "greatest tracking/heatmap/replay/analytics app" that they've ever seen! It's amazing how much easier it is to improve your Shopify store when you can see exactly what your visitors and customers do and experience. Thank you for your review and allowing us to be a part of your website's journey! We're here if you need anything!
Cheers - Emilia from Lucky Orange
so far its been a great experience. a couple of minor issues, but they are resolved by using chrome. its been a great tool into insight into customer behavior
We're so glad we could resolve your issues! We strive to impress all of our users with exceptional technology, onboarding and support. We're always happy to help! Thanks for your review, and reach out should you need anything else!
Cheers - Justin from Lucky Orange
This app is just so good, there is so much interesting features in it to your shopify store.
Thank you for taking the time to leave us a review! We’re thrilled you enjoy our customer support and technology. There really is nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. Thank you so much for your review, and we wish you continued success! Let us know if there’s anything else we can help you with.
Cheers - Emilia from Lucky Orange
This is great app. works very smoothly and does what they promise brilliantly. highly recommend this app. i you want better study user activty on your store just go for it.
Hi There! Thanks a lot for your kind words! The user-friendly experience and problem-free journey of our customers in the app is top priority, and we love to hear feedback like yours! Knowing that Lucky Orange is playing a critical role in understanding your users' behaviors in order to make productive changes to your website just made our day!
Cheers – Kelsey from Lucky Orange
I had a great experience with Lucky Orange and now that I have been over the things I was not understanding with Justin Tomlinson, all seems great. I really suggest it to any shop owner wanting to understand the traffic in their stores, even if you are just starting.
Thank you for your review! Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. When you can see what’s happening on “the other side of the screen,” you get a front seat to your customers’ online interactions. Thanks for sharing the Lucky Orange love, and we’re always here should you need anything!
Cheers - Justin from Lucky Orange
We get a lot of people to our website, that is many sessions. However, our orders are a fraction of sessions. We were referred to Lucky Orange to help us drill down were the weakness is with our website shopping experience. We did the free trail and in 1 day maxed out sessions. I had a call scheduled with Justin the next day. I was so glad because I was having a hard time interpreting all the data. He made it simple. Once you know how to navigate all the data, it turns in to valuable insights. Thank you, Justin, and Lucky Orange.
Love to hear this! When you get a lot of visitors but not a lot of orders, you know something is wrong. With visitor behavior, you can see everything that visitors encountered and did. You can spot those conversion killers and make real-time changes. We’re so glad you enjoyed your call with Justin! We love talking to our visitors, and we’re happy to help in any way. Thank you for your review, and don’t hesitate to reach out should you need anything!
Cheers - Emilia from Lucky Orange
Lots of data to explore! After GA4 I am looking for ways to know what is best for my traffic and conversion, and this app looks good. I'll schedule a call with them to take advantage of all the features.
These are words we love to hear! GA4 is a staple for analytics, but like you experienced, you need to go beyond the metrics to see what’s really happening behind the scenes. Thanks for your review, and we look forward to meeting with you when you book the free 15-minute call! Happy tracking!
Cheers - Justin from Lucky Orange
Very Easy to use, great customer support
Hopefully my issues with notifications of visitors resolved
Many thanks for the app
Thank you for your review and kind words! Learning the pain points your customers are having and being able to quickly address them is invaluable. Nothing feels better than finding ways that make your customer experience better than ever. Thanks again for sharing the Lucky Orange love, and we’re always here should you need anything!
Cheers - Emilia from Lucky Orange
I've been very impressed with the available analytics and UI of this app!
We love to impress our users, what can we say? Thank you for sharing the Lucky Orange love. Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thanks again for leaving us a review, and don't hesitate to reach out if you need anything.
Cheers - Emilia from Lucky Orange
Very quick, responsive, and helped me with exactly what I needed!
Thanks for your review! We know that you don't have time to spare, and our team is ready to assist with any questions you may have. We're thrilled that we were able to get you back on track. Thanks again for your review, and we're only an email away!
Cheers - Emilia from Lucky Orange