レビュー (1,390)

総合評価
4.7
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の5%は1つ星です
2021年1月15日

Lucky orange provides really useful information by letting you see what customers did on your site.

Astroduck Apparel
アメリカ合衆国
アプリの使用期間:2ヶ月
Lucky Orange LLCが返信しました 2021年1月15日

We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for this five-star review! Always here if you need anything from our team.

Cheers - Justin from Lucky Orange

2020年6月28日

This app is AMAZING! It helps me increase my conversion rate by tweaking stuff according to the visits of my customers! This data is very valuable and I wouldn't start a new webshop without this app. Overall great customer service too!

Pelicanskin
オランダ
アプリの使用期間:2ヶ月
Lucky Orange LLCが返信しました 2020年6月30日

“Amazing!” is a phrase we love to hear from our customers! Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for this five-star review! Happy tracking!

Cheers - Jordan from Lucky Orange

2014年7月17日

Great app I can't say enough good things about Lucky Orange. Easy to install lots of features, I like seeing what the customers are looking at live and the heat maps are nice. Also like like that it records each visit. Lucky Orange is just flat out great!

Turn-on Tiffany Lighting
アメリカ合衆国
アプリの使用期間:2ヶ月
2019年5月13日

I use this app to observe and track customer behaviour on my store website. I can then use these observations to refine the customer experience to improve conversions and be more profitable. You can add multiple store on a single account and their customer service team is extremely responsive and helpful.

Einhorn Travel
オーストラリア
アプリの使用期間:2ヶ月
2020年6月22日

Absolutely love this app, really helping me to understand my clientele and improve my website. Highly recommend giving it a try.

Gertrude + Smith
オーストラリア
アプリの使用期間:2ヶ月
Lucky Orange LLCが返信しました 2020年6月22日

Thank you so much for this great review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success!

Cheers - Justin from Lucky Orange

2021年1月21日

Great app, help me discover what users are viewing & engaging on my website, and made me realize some of my site flaws.

eyesonjunior
カナダ
アプリの使用期間:2ヶ月
Lucky Orange LLCが返信しました 2021年1月21日

These are words we love to hear! Getting that front row experience to see how your customers use your website makes all the difference in growing your business. Thank you for your review, and don’t hesitate to reach out should I or my team be able to assist you in any way.

Cheers - Jordan from Lucky Orange

編集日:2019年12月24日

I really love how it makes me replay how users browse my site. it's unprecedented.

I also love the email I received that explained all the statistics from my website and suggested ways i could make use of the findings.

Fashion Fantasi
ナイジェリア
アプリの使用期間:2ヶ月
Lucky Orange LLCが返信しました 2019年12月26日

Having your website statistics and visitor behavior in one view helps your business make the best decisions for your customers. As we close out the year strong, we are so appreciative of working with awesome customers like you!

Cheers- Bradley from Lucky Orange

編集日:2023年10月6日

Had issues with downgrading from their free plan - kept getting an error message and their support took days to get back to me. I'm updating my review because they made sure I was taken care of and even offered to call me directly to go over what was happening. I appreciated their extra effort to make sure this was corrected. We have used Lucky Orange for years and never had any issues until this year. Not sure if something is broken between Shopify and Lucky Orange that does not allow you to downgrade to their free plan.

The Alaska Frontier
アメリカ合衆国
アプリの使用期間:約4年
Lucky Orange LLCが返信しました 2023年10月16日

We apologize for the issues you experience and assure you that our team is committed to our customers. Our team has already been investigating and resolved the cause of the issue. Thank you for review, and we're here if you need anything!

Cheers - Bradley from Lucky Orange

2018年9月17日

Really love all the features within this app. My customer service manager Justin T is awesome. Thanks!

WGYB
アメリカ合衆国
アプリの使用期間:2ヶ月
2023年1月25日

perfect customer service! awesome!
justin was quik to respond and was super helpful!

Eat & Fit Israel
イスラエル
アプリの使用期間:2ヶ月
Lucky Orange LLCが返信しました 2023年1月31日

Thank you for the five-star review! Glad you have had such a great experience with our support team - I'll pass your kind words along. Please reach out if there's anything else we can help you with.

Cheers - Bradley from Lucky Orange