レビュー (1,196)

総合評価
4.7
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の5%は4つ星です
  • 評価の2%は3つ星です
  • 評価の2%は2つ星です
  • 評価の5%は1つ星です
2019年1月31日

So far all is great! This App does more then expected, worth the try. Only thing irritating is needing to write a minimum 100 characters here!

Laser Pics & Gifts
アメリカ合衆国
アプリの使用期間:23日
2018年5月17日

Viskas labai gerai!
Gaunu daug naudingos informacijos.

Cool Gifts To Friend
リトアニア
アプリの使用期間:23日
2017年10月16日

App works great, live chat works great, excellent support! Highly recommend.

Ejuicedb
アメリカ合衆国
アプリの使用期間:23日
2020年11月10日

Stopped working, no reply from support. You used to be able to talk to the owner. All these companies are way too full of themselves. I am using programmers to make changes for a flat fee, don't get suckered into paying monthly fees for apps. It will be 10 years later and you will see all the money you wanted. Stop paying these vultures.

QuickDVDdelivery
アメリカ合衆国
アプリの使用期間:2年弱
Lucky Orange LLCが返信しました 2020年11月16日

Oh no! That’s not the experience we want you or any of our customers to have and would like to get in touch to make things right. Please accept our apologies for these issues! Unfortunately, we’ve been unable to get in touch with you via phone or email. At your earliest convenience, please reach out to us by phone (text or call) at +1-913-200-3927 or by emailing support@luckyorange.com.

Again, we are sorry for this inconvenience and hope you’ll give Lucky Orange a second chance. We look forward to connecting soon.

Cheers - Bradley from Lucky Orange

2022年5月24日

Great app! I highly recommend this app to analysis how the visitors browse in your page. Also, the support team are awesome. They always responded our consults.

jecouture
アメリカ合衆国
アプリの使用期間:22日
Lucky Orange LLCが返信しました 2022年5月25日

We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your conversions and business. Our team is always here to help, and we’re thrilled we were able to impress you with both of our support and technology. Thanks for this glowing review, and happy tracking!

Cheers - Kelsey from Lucky Orange

2022年8月19日

Utilizzo Lucky Orange da ormai parecchi mesi e mi sono sempre trovato benissimo, riesce a tracciare tutti gli utenti che accedono al mio sito e soprattutto mi permette di vedere cosa fanno in tempo reale. Inoltre, hanno dei prezzi molto onesti riguardo al servizio che offrono. La consiglio.

hueiz™🌀
イタリア
アプリの使用期間:22日
Lucky Orange LLCが返信しました 2022年8月22日

Thank you for the five-star review and recommendation! So glad you're using our sessions tool to discover insights about your customers. Please don't hesitate to reach out if there's anything we can help you with!

Cheers - Bradley from Lucky Orange

2018年9月16日

This app is very important! You can see how your customers/visitors see your site and you can understand their behavior better and you can see what is wrong or missing in your site, what drove customers away, what is working, and what is not. These are all crucial information to make sales. So, thank you for this app!

Quirky Fun Gifts
フィリピン
アプリの使用期間:22日
2019年6月12日

We've been using this app since our store was on WooCommerce. On Woo, it worked fine by allowing us to see our Conversion tunnels. However, it doesn't show Checkout or Successful purchases on Shopify no matter what URL pattern I put in. Checkout is one of the most important aspects of the customer funnel to monitor to see where customers are not converting. Hopefully this can be addressed so I can update to 5 stars.

HEALTHandMED
アメリカ合衆国
アプリの使用期間:1年以上
Lucky Orange LLCが返信しました 2019年6月13日

Hey HEALTHandMED. Thank you for taking the time to leave this feedback. We absolutely understand your frustration and the importance of tracking the full user journey. At this time, Shopify currently limits the ability to place tracking code on checkout pages to only their customers who are on Shopify Plus. As a result, we are currently unable to track the checkout pages. We would encourage you to speak with your Shopify rep about this need and we would be happy to discuss this in further detail with them (if upgrading to Shopify Plus is not an option for you at this time). Please email us directly at support@luckyorange.com if you need any additional information, and thanks again for the great feedback!

編集日:2019年4月20日

Bradley was quick to reach out with great support. With some fine tuning on both sides, we were able to get the app running and he also gladly extended my trial so that I could have sufficient time to test the app completely.

I have had few interactions with this app and it seems to be amazing. Will be using it thoroughly in the next few days and hoping to get great results.

Thank you so much Bradley. You were amazing!

XPURSEX LIFESTYLE
カナダ
アプリの使用期間:21日
Lucky Orange LLCが返信しました 2019年4月19日

Hey XPURSEX LIFESTYLE. We are sorry to hear you had trouble getting the app set up and tracking as expected. For all new customers, we do offer a free trial and would love to help figure out what the issue is. We have sent an email to your team and look forward to hearing back from you soon so we can get this corrected right away.

編集日:2018年9月4日

pls extend the free trial duration it should be at-least for 1 month.
i would like to thanks to lucky orange team for extending my trial, A big thanks to lucky orange!
awesome you guys are so quick!

Harviee
インド
アプリの使用期間:20日