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I scheduled an onboarding call and was helped by Emilia. She was very helpful, friendly, and answered all my questions thoroughly. I was able to set up and measure my website funnel, heat maps, scroll maps, and surveys. Unfortunately, the tool is limited if you don't have Shopify Plus which allows you to track checkout page user interactions.
We appreciate your review and are thrilled we were able to impress you with our onboarding call. This is a free 15-minute tour of our app that's available to all users to introduce them to our 20+ features and answer any questions they may have.
While you need Shopify Plus to see checkout interactions, we offer preloaded checkout events for all users that let you follow how visitors made it through the checkout, such as who filled out their contact information but left before completing the payment information. You can also trigger surveys, announcements and chat invites based on these events to help save the sale.
I would be happy to walk you through the Shopify checkout events, so please reply to my last email referencing this review to connect. I look forward to hearing from you soon!
Cheers - Emilia from Lucky Orange
very good software, nice to use, but some functino is not easy to uderstand and use, I would like to give 4.5 star.
Thanks for leaving us a review! When you get the chance, could you please send an email to support@luckyorange.com referencing this review? We would be more than happy to find the best time in your schedule to meet for a free app tour! This is a complimentary service we offer all users to introduce them to our 20+ features and answer any questions they may have. After your tour, you'll be a Lucky Orange expert even for the features you don't currently understand. We look forward to hearing from you soon, and thanks again for your review!
Cheers - Emilia from Lucky Orange
Very good app, works smooth, and customer support is great!
There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thanks for your review and don’t hesitate to reach out if you need anything!
Cheers - Emilia from Lucky Orange
Emilia was extremely helpful and gave an excellent overview of different unique features in Lucky Orange that I found to be extremely useful for using into the future. Really excited to continue to use Lucky Orange to better the customer journey!
Thank you for your five-star review! Getting that front row experience to see how your customers use your website makes all the difference in growing your business. We wish you continued success, and don't hesitate to reach out should we be able to help you in any way! Happy tracking!
Cheers - Emilia from Lucky Orange
Thanks to Lucky Orange and Emilia, we have a much clearer picture of how to optimize our website for conversions. The platform is intuitive, and the data it provides is incredibly valuable for understanding user behavior.
Thanks for your review! Love that Lucky Orange provided the missing piece to your conversion funnel. It's always amazing to get a peek behind the digital curtain to reveal pain points and conversion killers. Thanks again for your review, and we're here if you need anything!
Cheers - Emilia from Lucky Orange
Good app to understand your website weaknesses at the begging of your ecom way ;)
It's all about the power of visitor behavior! It easily spots those weaknesses and brings you new insight to grow your ecommerce business. Thank you for your review, and we're here to support you if you need anything!
Cheers - Emilia from Lucky Orange
great features! and almost zero setup
Thrilled to hear that you've enjoyed using Lucky Orange! We love that we’ve been able to impress you with an easy installation and insight. Thank you for your review, and we're here if you need anything!
Cheers - Emilia from Lucky Orange
Emilia was really helpful and explained every aspect of this app. It gives in depth analysis about traffic.
I'm glad you found our 15-minute call so helpful! Our onboarding is all about you, our users! When you can learn how to use our 20+ features and ask the questions you need answered, you get to insights faster than ever. We appreciate your review, and we can't wait to see how you use visitor behavior to grow your business. Let us know if you need anything!
Cheers - Emilia from Lucky Orange
great application a love itttt
We love to hear it! Visitor behavior can shed so much light on figuring out what's stopping people from checking out. Thanks for leaving us a review, and we're here if you need anything!
Cheers - Emilia from Lucky Orange
Lucky Orange is great, helps to see what customers are looking at, clicking on and where we can improve our site. Highly recommended
There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thanks for your review and recommendation and don’t hesitate to reach out if you need anything!
Cheers - Justin from Lucky Orange