Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 85% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 5% recensies zijn 1 sterren
17 oktober 2023

Extremely helpful onboarding experience which is has proved much needed as there is so many great features in this app

The Fine Home Studio
Verenigd Koninkrijk
5 maanden gebruiken de app
Lucky Orange LLC heeft geantwoord 19 oktober 2023

Thank you for your wonderful review! We're thrilled to hear that you found our onboarding experience extremely helpful. We understand that our app has many great features, and we're here to support you every step of the way. If you have any questions or need further assistance, please don't hesitate to reach out. Your feedback is greatly appreciated!

Cheers - Jordan from Lucky Orange

6 juni 2023

I have used Lucky orange for a while and also in the past too.. It works, it's simple to use and you can see what your customers have been up too!

Support is good too

Annalise Jewellery
Verenigd Koninkrijk
Ongeveer 2 jaar gebruiken de app
Lucky Orange LLC heeft geantwoord 9 juni 2023

Thank you for your business! Seeing exactly what your visitors and customers do and experience on your website through session recordings and heatmaps can make all the difference in improving your website and growing your business. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review and recommendation, and happy tracking!

Cheers - Emilia from Lucky Orange

7 juni 2023

Our team loves the simple user-friendly interface, they've made it very easy to understand customer behavior with the recordings, heatmaps, and custom tags.

Mayana Genevière
Canada
Ongeveer 5 jaar gebruiken de app
Lucky Orange LLC heeft geantwoord 9 juni 2023

These are words we love to hear! Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for taking the time to leave us a review! Please let us know if you need anything!

Cheers - Emilia from Lucky Orange

11 augustus 2023

Have had for only 5 days but the app has already proved immensely useful. Simple to use, great onboarding process (Jordan is great), and seamless integration. Being able to see how customers are navigating our site is extremely powerful.

Wynwood Dog Food Co.
Verenigde Staten
6 maanden gebruiken de app
Lucky Orange LLC heeft geantwoord 25 augustus 2023

Thanks for your five-star review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Also, I'm so glad you enjoyed our free onboarding call! We offer this to all of our users to help you get started on the right foot. Again, thank you for your review, and please reach out should we be able to provide any further assistance. Happy tracking!

Cheers - Jordan from Lucky Orange

13 november 2023

This is my favorite heat map! I have used this app at multiple jobs and it has been immensely helpful in trying to figure out some of the pain points our customers experience from a UX perspective. Can't recommend it enough and a great support team too!

Mohawk General Store
Verenigde Staten
6 dagen gebruiken de app
Lucky Orange LLC heeft geantwoord 17 november 2023

Thank you for your five-star review and recommendation! Getting that front row experience to see how your customers use your website makes all the difference in growing your business. We wish you continued success, and don't hesitate to reach out should we be able to help you in any way!

Cheers - Jordan from Lucky Orange

19 april 2024

funkar ypperligt för ändamålet

Rino Design AB
Zweden
3 dagen gebruiken de app
Lucky Orange LLC heeft geantwoord 23 april 2024

Tack! - Bradley from Lucky Orange

15 november 2023

We had some trouble getting set up but the customer service was prompt and got us working ASAP!

Karen Pryor Clicker Training
Verenigde Staten
7 dagen gebruiken de app
Lucky Orange LLC heeft geantwoord 17 november 2023

Thank you for your review! So glad we were able to connect and start to get you started on the right foot. We’re always here to support our customers’ successes. Live view is such a valuable tool that helps you spot those visitors when they need your help the most, which lets you send them a chat invite at just the right time in their journey. Don’t hesitate to reach out if we can be of service in any way.

Cheers - Emilia from Lucky Orange

9 oktober 2023

Great app and great company. The information in their app is very useful for our decision making. Also, their support was very responsive and helpful when we had a question about the app. Love it.

Whitaker Brothers
Verenigde Staten
4 maanden gebruiken de app
Lucky Orange LLC heeft geantwoord 16 oktober 2023

Those are words we love to hear! Nothing feels better than finding ways that make your customer experience better than ever. We’re always here should you need anything!

Cheers - Emilia from Lucky Orange

4 januari 2024

All good!

KAYNWAY
Duitsland
7 dagen gebruiken de app
Lucky Orange LLC heeft geantwoord 9 januari 2024

Thank you for your review! Accessing what your visitors and customers do on your Shopify store is so rewarding. Happy tracking, and we're here if you need anything!

Cheers - Emilia from Lucky Orange

19 september 2023

This app is great! Seeing what visitors are doing has helped maximise our conversion rate.

HalvinHome
Verenigd Koninkrijk
Meer dan een jaar gebruiken de app
Lucky Orange LLC heeft geantwoord 27 september 2023

We think our users are great too! Thanks for sharing the Lucky Orange love. We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business.

Cheers - Justin from Lucky Orange