Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 86% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 6% recensies zijn 1 sterren
31 augustus 2023

It's a fantastic app for getting to grips with user behaviour on your website. The heatmap and replay functions are really useful to gauge what you are doing well/could be doing better. As a newbie to Shopify, it has helped me to look back and see what I need to do better in the future. It also lets you do surveys of your visitors, which is a feature I am really into at the moment, with the kind help and patience from Emilia at Lucky Orange.

Off Grid and Solar Store
Verenigde Staten
4 maanden gebruiken de app
11 juli 2023

To say this was a game changer would the understatement of the year. We quickly realized where our conversion weaknesses were and created a strategy for three different types of sessions that we were seeing. The info was positively invaluable and we are currently overhauling several aspects of the site based on this data which we believe will have a positive impact on conversion. The user experience is so simple and intuitive for novices, as well. It was a snap to learn. Highly highly recommend.

SKIN AT WORK
Verenigde Staten
8 dagen gebruiken de app
Lucky Orange LLC heeft geantwoord 19 juli 2023

It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your website. Thank you for the review and don’t hesitate to reach out should I or my team be able to assist you in any way. Happy tracking!

Cheers - Emilia

Bewerkt 22 november 2022

The app is more than amazing in technical terms! Not only can you track visits, look at heatmaps, check flows and navigation paths, but you can also create surveys and start chats with users - all from one place. NOTE: I've changed this review, there was a mix up with some miscommunication from the team. I was very happy that they realized their mistake, fixed it, and went the extra mile to make things right with me.

Oukside
Italië
4 maanden gebruiken de app
Lucky Orange LLC heeft geantwoord 18 november 2022

Thank you so much for the 5-star review and kind words! We take pride in our product and our customer support and are glad we were able to make things right. We're here if you need anything!

Cheers - Bradley from Lucky Orange

24 maart 2023

There is so much information within Lucky Orange that a couple of clicks through the app certainly do not do it justice. We are most excited to examine more closely the customer behavior online. The screen captured videos of every customer's experience on the website is very cool. It will enable us to target very specific areas of website communication that other wise we would not know. Great product!

BravoWalk Dog Collar
Verenigde Staten
10 dagen gebruiken de app
Lucky Orange LLC heeft geantwoord 28 maart 2023

Thank you for the five-star review! Glad you are discovering insights about your visitor's behavior with Session Recordings. Please don't hesitate to reach out if there's anything we can help you with!

Cheers - Bradley from Lucky Orange

21 augustus 2023

Wow what an app! It gives you so much information it is untrue; complete with being able to offer a chat button on the site whenever you wish which defaults to a message box when you aren't available, which other apps often charge extra for. Well worth getting, and the support is amazing. Can't fault it.

Old Postcards
Verenigd Koninkrijk
3 dagen gebruiken de app
Lucky Orange LLC heeft geantwoord 25 augustus 2023

Thank you for your kind words! We love to impress our customers with our technology and support. Understanding and connecting with your visitors can make all the difference! Thanks again for your review and recommendation! We wish you continued success, and don't hesitate to reach out should we be able to help you in any way!

Cheers - Justin from Lucky Orange

30 mei 2023

Lucky Orange provides a wide breadth of data and insights to understand how customers are interacting with our website. The heat maps are great and easy to comprehend. They also have many other tools that were a welcome value add! Super easy set up and customer service has been great.

The National Society of Leadership and Success
Verenigde Staten
6 dagen gebruiken de app
Lucky Orange LLC heeft geantwoord 2 juni 2023

Thank you for your kind words and recommendation! We love to impress our customers with our technology and support. Seeing exactly what your visitors and customers do and experience on your website through session recordings can make all the difference in improving your website and growing your business. Thanks again for your review! We wish you continued success, and don't hesitate to reach out should we be able to help you in any way!

Cheers - Emilia from Lucky Orange

8 mei 2023

Great experience so far. App is loaded with lots of useful features and Justin has been a huge help getting us started. Excited to see how Lucky Orange can help us improve!

Burdock Brewery
Canada
10 maanden gebruiken de app
Lucky Orange LLC heeft geantwoord 11 mei 2023

Thanks for the kind words! I'm glad you're having a great experience. I'll be here to assist you every step of the way. Let's work together to unlock the full potential of Lucky Orange for your website!

Cheers - Justin from Lucky Orange

18 juli 2023

I must say that this app is Excellent!! So many features that I did not know were part of the app. It's a great way for me to improve my customer experience when visiting my Shopify store.

Handcrafted Jewelry By Teri C
Verenigde Staten
23 dagen gebruiken de app
Lucky Orange LLC heeft geantwoord 8 augustus 2023

Thank you for your review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. We’re glad to hear that you’ve been having such a great experience, and don't hesitate to reach out with any questions! Happy tracking!

Cheers - Justin from Lucky Orange

3 juli 2023

Really good experience using Lucky Orange. Your learn more about your product and using those learning you can make certain iterations.

jazz hands
Griekenland
Meer dan 2 jaar gebruiken de app
Lucky Orange LLC heeft geantwoord 6 juli 2023

Wow! It's great to hear that our tool has helped you gain valuable insights into your product and make iterations based on what you've learned. We're here to assist you on your journey of continuous improvement. Thank you for your review, and happy tracking!

Cheers - Emilia from Lucky Orange

13 september 2023

I have been using Lucky Orange for a while now. It is a great tool to use, and it helps you to improve your website by seeing issues that can help you improve your site.

Christiangiftsforyou
Verenigde Staten
Meer dan 2 jaar gebruiken de app