Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 85% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 5% recensies zijn 1 sterren
Bewerkt 17 mei 2021

This app is great. i loved using it. it really helped my clients get back to the cart and fulfil their orders. thank you for the great facilities.

ELA CLOSET
India
13 dagen gebruiken de app
Lucky Orange LLC heeft geantwoord 18 mei 2021

Those are words we love to hear! Nothing feels better than finding ways that make your customer experience better than ever. We’re always here should you need anything!

Cheers - Kelsey from Lucky Orange

1 mei 2018

Recieved an extended Trial for proper testing! Definitely Recommended to Try it!

Discoveryone
Nederland
12 dagen gebruiken de app
7 februari 2022

This app is great, very useful tool for making sure our customer experience is top quality with real, quantifiable data.

PEAK 365 Nutrition
Verenigde Staten
12 dagen gebruiken de app
Lucky Orange LLC heeft geantwoord 9 februari 2022

Thanks for your five-star review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Please reach out should we be able to provide any further assistance. Happy tracking!

Cheers - Jordan Meeker

8 januari 2022

Ill give this app 3 stars because its very efficient but for some reason the app won't launch for me from my Shopify app screen and its so annoying

London Couture
Verenigde Staten
11 maanden gebruiken de app
Lucky Orange LLC heeft geantwoord 14 januari 2022

Thank you for your review. As I mentioned in my emails, sometimes an adblocker or another browser extension can get in the way and prevent you from signing into Lucky Orange through Shopify. To work around this issue, we recommended disabling your adblocker for LuckyOrange.com. You can also try to sign in through a new Incognito window (Chrome), Private window (FireFox) or InPrivate window (Edge).

We’ve scheduled several calls with you over the last few days to resolve this issue, but unfortunately we haven’t been able to reach you. I hope that we’re able to connect soon.

Regards - Bradley, Director of Client Services, Lucky Orange

11 juni 2020

I'm fairly new to using this app - but so far so good. It's very powerful - and both the real life view and the recordings have been a huge asset to understanding how users use my site. Customer service is excellent too.

Red Suricata
Verenigde Staten
12 dagen gebruiken de app
Lucky Orange LLC heeft geantwoord 11 juni 2020

Learning the pain points your customers are having and being able to quickly address them is invaluable. Nothing feels better than finding ways that make your customer experience better than ever. Thanks for sharing the Lucky Orange love, and we’re always here should you need anything!

Cheers - Kelsey from Lucky Orange

14 november 2018

Great App! Highly Recommend! I get a lot of page views but no purchases and this really helps me figure out what the reason is.!

Miracle Finds
Verenigde Staten
12 dagen gebruiken de app
9 mei 2017

Does what it says. They are adding new features all the time. Great support and easy to use interface.

Cloth Diaper Kids
Canada
9 maanden gebruiken de app
1 maart 2021

Not only is this very addictive, but very valuable, and the support team is great, and efficient in replying

SophisticatedSofas
Verenigd Koninkrijk
11 dagen gebruiken de app
Lucky Orange LLC heeft geantwoord 4 maart 2021

“Very addictive” and “Very valuable” are words we love hearing from our customers! Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for this five-star review (and your kind words for our support team)! We’re here if you have any questions.

Cheers - Jordan from Lucky Orange

8 januari 2021

Great app ist perfect to have an overview over your shop. You can see the customers live. Great 5 stars.

readable art
Duitsland
11 dagen gebruiken de app
Lucky Orange LLC heeft geantwoord 12 januari 2021

Thanks for your five-star review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, thank you for your review, and please reach out should we be able to provide any further assistance. Happy tracking!

Cheers - Kelsey from Lucky Orange

28 oktober 2021

This app is great for new and existing business owners. Provides great insights on where your site is performing well and where you can optimize it. Justin was super helpful and answered all of our questions!

AMEERA HAMMOUDA
Verenigde Staten
10 dagen gebruiken de app
Lucky Orange LLC heeft geantwoord 29 oktober 2021

Thank you for your review and such kind words! I love talking to customers like you, and I’m always happy to help. The more you learn about your visitors and what they experience, the more you can make data-driven updates that result in measurable success. Thanks again for your review, and we’re here should you need anything else!

Cheers - Justin from Lucky Orange