Avaliações (1 390)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 86% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 5% das classificações são de 1 estrelas
16 de fevereiro de 2021

I am new to the Ecom game, but I immediately recognize when there's professionalism behind the team. At the moment the app runs smoothly, it's giving me the info I need, and everything is intuitive and easy to set-up. If I have to say what can be improved, I would say maybe to make the Help Center more detailed, but then they come with a set-up call, which is a plus. They know what they are doing. How you do one thing, you do everything, and the first impression and feelings are excellent.

RESOLUTE TRAVELER
Itália
About 3 years usando a aplicação
Questão respondida por Lucky Orange LLC 22 de fevereiro de 2021

Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your website. We love to hear that Lucky Orange insights gave you that front row experience to show you how visitors use your website and drive changes that have helped grow your business. Thank you for sharing that Lucky Orange love, and please don’t hesitate to reach out if we can be of service in any way! Happy tracking!

Cheers - Jordan from Lucky Orange

16 de julho de 2021

This app gives valuable insights into what visitors are doing on your store and where there's roadblocks and friction. The UI is super easy to use and the support is great. Recommended.

Bar Stool Gems
Canadá
About 3 years usando a aplicação
Questão respondida por Lucky Orange LLC 16 de julho de 2021

Seeing exactly what your visitors and customers do and experience on your website through session recordings and heatmaps can make all the difference in improving your website and growing your business. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review and recommendation, and happy tracking!

Cheers - Justin from Lucky Orange

24 de abril de 2015

I used Lucky Orange on my previous website which was not a Shopify site. It is extraordinarily helpful to see where customers are in real time and to jump in if they need help. The live chat service definitely made me quite a few sales. Don't hesitate to add it!

My Wedding Decor
Austrália
About 3 years usando a aplicação
12 de dezembro de 2020

It is amazing what this app can do. I love it... Easy to install, and they will give you a free walk-thru to show you how it all works. Awesome customer service after too!

Electric Whispering
Estados Unidos
Almost 3 years usando a aplicação
Questão respondida por Lucky Orange LLC 14 de dezembro de 2020

Being able to see firsthand how customers spend time on your website can make a huge difference for your website and customer experience. I’m here if you have any questions! Thanks for spreading the Lucky Orange love.

Cheers - Jordan from Lucky Orange

Editado a 11 de fevereiro de 2024

Have recently moved from Classic version to their new version, and absolutely love the insights and interface. Powerful tool, must have for all E-Comm businesses.

Little Seedling
Austrália
Almost 3 years usando a aplicação
Questão respondida por Lucky Orange LLC 30 de outubro de 2023

We appreciate your review and recommendation! ! It's fantastic to hear that you find Lucky Orange valuable for monitoring real-time data and customer interactions. Visitor behavior makes all of the difference! Thanks again for your review and recommendation, and please don't hesitate to reach out if you need any assistance.

Cheers - Emilia from Lucky Orange

21 de fevereiro de 2022

I used this app to help improve the layout and navigation of my store and ultimately my conversion. I can see what customers are struggling with and It would never have occurred to me if not for this app. Don't even try to open your store without it. GET -THIS-APP-AND-THANK-ME-LATER! Enough said...lol

Igbo Tees
Reino Unido
Almost 3 years usando a aplicação
Questão respondida por Lucky Orange LLC 21 de fevereiro de 2022

It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your store. Thank you for the review and don’t hesitate to reach out should I or my team be able to assist you in any way.

Cheers - Kelsey from Lucky Orange

28 de julho de 2021

I just installed Lucky Orange earlier this week to assess my CRO and how to improve customer experience. At first it seemed like a complex tool with lots of options, but then I had an onboarding session with Justin T. and OMG ... I am hooked - he listened carefully to what I wanted, showed me exactly how to get the most from the App and I have now wasted the last 3 hours playing with it . But seriously, my on-boarding experience was amazing and I am impressed by what I have learned already

Werrv
Canadá
Almost 3 years usando a aplicação
Questão respondida por Lucky Orange LLC 28 de julho de 2021

I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customers’ successes and are thrilled that we were able to impress you with our technology, onboarding and customer support. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking!

Cheers - Justin from Lucky Orange

30 de maio de 2021

great and very professional app, it give lot's of insight in customer behavior. It looks like a look-over-the-shoulder functionality. We updated our checkout page due to the hesitating behavior of our clients.

ConnectingFaith
Países Baixos
Over 2 years usando a aplicação
Questão respondida por Lucky Orange LLC 1 de junho de 2021

Thank you for your review! Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. We have several opportunities to extend your trial, so please let me know if you would like more information or have any other questions. Happy tracking!

Cheers - Kelsey from Lucky Orange

4 de abril de 2024

Shows so much insights in a very simple and intuitive manner. It exceeds expectations in any possible way. I use it daily and it has become an essential part of how I manage my webshop through analytics.

theWatermelon
Países Baixos
Questão respondida por Lucky Orange LLC 8 de abril de 2024

We love to exceed our users' expectations! It's great to see that Lucky Orange continues to play a crucial role in the growth of your website and business. Visitor behavior really makes all the difference in improving sales! Thank you for your glowing review, and we’re here should you need anything else!

Cheers - Emilia from Lucky Orange

30 de julho de 2014

I would recommend this to EVERY shopify store owner. You CANNOT get the same features all packed into one app ANYWHERE. Not to mention you can't get those features for the same price as Luck Orange let alone all packed into one app. If you have any concern or hesitation with using Lucky Orange you shouldnt. Click "Get App" Now! I PROMISE you wont regret it.

The #1 Tree Stand Experts | Specializing in Hunting Tree Stands
Estados Unidos
Over 2 years usando a aplicação