Lucky Orange Heatmaps & Replay

Lucky Orange Heatmaps & Replay

Plano gratuito disponível. Avaliação gratuita de 7 dias.
Classificação (4,7)
Avaliações
Programador

Destaques

Popular com empresas como a sua
  • Sediado nos Estados Unidos da América

Sobre esta aplicação

Lançada

8 de julho de 2014

Idiomas

inglês

Esta aplicação não está traduzida em português (Portugal)

Funciona com

Finalização da compra, HubSpot, Google Analytics, Zapier, Optimizely

Get visual analytics on what customers purchase, products they add to cart and checkout abandonment

Get more conversions and sales on your store by seeing what visitors ACTUALLY do. With the click of a button , you can view Session Recordings and live visitors on your site to uncover sources of cart abandonment and lost sales. Heatmaps show you what shoppers find most interesting on your site. Our pre-built Conversion Funnels show you where most visitors drop out of the purchase journey. Also we offer a variety of preloaded checkout events that are pivotal in understanding customer behavior.

Get more conversions and sales on your store by seeing what visitors ACTUALLY do. With the click of a button , you can view Session Recordings and live visitors on your site to uncover sources of cart abandonment and lost sales. Heatmaps show you what shoppers find most interesting on your site. Our pre-built Conversion Funnels show you where most visitors drop out of the purchase journey. Also we offer a variety of preloaded checkout events that are pivotal in understanding customer behavior. mais
  • Recordings & Heatmaps - see what people find most interesting (and not)
  • Surveys - why guess what your customers want when you can ask them yourself?
  • Conversion Funnels - we pre-built them for you so you can see drop off fast
  • Discovery - helps you answer pressing questions about your website visitors
  • Checkout Analytics - View events for what people do on your checkout page

Preços

Avaliação gratuita de 7 dias

Free

Gratuito

  • 100 sessions/month
  • 30 day data storage

Launch

$19/mês

ou $182.40/ano e poupe 20%

  • 500 sessions/month
  • 30 day data storage

Build

$39/mês

ou $374.40/ano e poupe 20%

  • 5,000 sessions/month
  • 60 day data storage

Grow

$79/mês

ou $758.40/ano e poupe 20%

  • 15,000 sessions/month
  • 60 day data storage

Free

Gratuito

  • 100 sessions/month
  • 30 day data storage

Launch

$19/mês

ou $182.40/ano e poupe 20%

  • 500 sessions/month
  • 30 day data storage

Build

$39/mês

ou $374.40/ano e poupe 20%

  • 5,000 sessions/month
  • 60 day data storage

Grow

$79/mês

ou $758.40/ano e poupe 20%

  • 15,000 sessions/month
  • 60 day data storage

Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços

1 136 avaliações

Avaliação geral
4,7
Pontuação por nível de classificação
  • 85% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 5% das classificações são de 1 estrelas
19 de fevereiro de 2024

Thank you to Justin for helping me get this awesome app all set-up and running correctly. I had a few problems but they were solved promptly and efficiently. I've been a customer for a long time and will continue to grow with Lucky as they progress. Thanks again Justin :)

Bead Dangle Design
Estados Unidos
Over 4 years usando a aplicação
Questão respondida por Lucky Orange LLC 23 de fevereiro de 2024

Thank you for sharing the Lucky Orange love! I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking!

Cheers - Justin from Lucky Orange

25 de março de 2024

I had a conversation with Lucky Orange (Mr.Jordan) through email and after a couple of email, he suggested me a zoom call to fix the issue. Was really happy to connect him through zoom as it helped solve the issue really fast. Learnt about the installation process which was again smooth. Happy that the app is now fixed. Nice experience.

Cute Pets
Portugal
4 months usando a aplicação
Questão respondida por Lucky Orange LLC 30 de março de 2024

Thank you for your review! So glad we were able to connect to get the issue resolved. We’re always here to support our customers’ successes! I can't wait to see what your visitors and customers do and experience. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks again for your review, and don't hesitate to reach out if you need anything.

Cheers - Jordan from Lucky Orange

27 de fevereiro de 2024

Good tool for user sessions replay. I have two complains:
1) After they upgraded the app and the plan, they took some essential functionality from the old subscriber like me, who is not ready to pay much more for the new plans. E.g. I cannot see add to carts and the customer cart value, which I used to use a lot. That's a disregard of the old customer base (or the way to force the upgrade to the new payment plans, put it as you like)
2) The app crashes from time to time when is used from the mobile. Usually it crashes when replaying a desktop or tablet session. That's an inconvenience because I mostly use the app from mobile browsers.

Elfbeads
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por Lucky Orange LLC 29 de fevereiro de 2024

We appreciate your feedback. Shopify made changes in 2023 to how it tracks checkout that requires Lucky Orange users to uninstall and reinstall our app to gain access to these new features. The good news is you’ll have even more ways to track visitors through checkout once you do this. I would be more than happy to work with you to make sure you retain your previous plan after the uninstall and reinstall process. Our app is optimized for viewing recordings on desktop, and I'd be happy to show you some ways to get the most out of session recordings when we connect. Please reply to my last email to schedule a call or use this link to find a time that suits you: https://calendly.com/jdodd-6/15min. I look forward to connecting with you soon!

Best Regards - Jordan from Lucky Orange

19 de março de 2024

Justin was a big help getting our account upgraded to the new platform. Thanks a bunch!

SugarMuses® MidnightMuses™
Estados Unidos
Over 4 years usando a aplicação
Questão respondida por Lucky Orange LLC 20 de março de 2024

Always happy to help! We're thrilled to hear how Lucky Orange has made a positive impact across your website! Being able to understand your visitors is invaluable. Thank you for your review, and we’re here if you need anything else.

Cheers - Justin from Lucky Orange

27 de março de 2024

From the moment I started using Lucky Orange, my understanding of customer behavior on our website has reached a new level of clarity. The heatmap feature, in particular, has been a game-changer, providing us with visual data that's both insightful and actionable. It's fascinating to see exactly how visitors navigate our site, what captures their attention, and where they disengage.

While there's occasionally a challenge in distinguishing between bot traffic and real visitors, the overall value Lucky Orange brings in understanding genuine customer interactions is undeniable. This slight uncertainty doesn't detract from the wealth of information and the clear advantage it offers.

I wholeheartedly recommend Lucky Orange to anyone keen on improving their website's user experience and conversion rates. The insights gained are invaluable, and yes, they truly are worth it. Dive in, and you'll find yourself equipped to make data-driven decisions that can transform how your audience interacts with your website.

Pure Faith
França
3 months usando a aplicação
Questão respondida por Lucky Orange LLC 30 de março de 2024

Wow! These are words we love to hear, and we appreciate the time you took to share the Lucky Orange love! Thank you so much for your review and recommendation. Seeing exactly what your visitors and customers do and experience on your website through visitor behavior can make all the difference in improving your website and growing your business. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks again, and happy tracking!

Cheers - Justin from Lucky Orange

Sobre esta aplicação

Lançada

8 de julho de 2014

Idiomas

inglês

Esta aplicação não está traduzida em português (Portugal)

Funciona com

Finalização da compra, HubSpot, Google Analytics, Zapier, Optimizely

Construído por Lucky Orange LLC

Sobre Lucky Orange LLC

Avaliação média de 4,7

A criar aplicações para a App Store Shopify há 10 anos

8665 West 96th Street, suite 100, Overland Park, KS, 66212, US

Assistência

Enviar uma mensagem

1 (913) 735-9032

support@luckyorange.com

Este programador não oferece assistência direta em Português (portugal).

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