Avaliações (1 390)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 86% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 5% das classificações são de 1 estrelas
31 de janeiro de 2022

Recently installed this app and found the support really good when I needed it setting up our account, highly recommend

Smile Fred
Austrália
About 1 year usando a aplicação
Questão respondida por Lucky Orange LLC 31 de janeiro de 2022

Nothing feels better than finding ways that make your customer experience better than ever. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review and recommendation, and happy tracking!

Cheers - Jordan. M. from Lucky Orange

21 de outubro de 2020

Our trial just ended at redtruckbeefjerky.com - this app is fantastic and helping us optimize our conversion rates. Already seeing an 0.5% increase in conversions

Red Truck Jerky
Estados Unidos
About 1 year usando a aplicação
Questão respondida por Lucky Orange LLC 22 de outubro de 2020

Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your website. A 0.5% increase in conversions is fantastic - consider this a virtual high-five! We love to hear that Lucky Orange insights keep giving you that front row experience to show you how visitors use your website. Thank you for your glowing review, and please don’t hesitate to reach out if we can be of service in any way!

Cheers - Bradley from Lucky Orange

31 de agosto de 2023

It's a fantastic app for getting to grips with user behaviour on your website. The heatmap and replay functions are really useful to gauge what you are doing well/could be doing better. As a newbie to Shopify, it has helped me to look back and see what I need to do better in the future. It also lets you do surveys of your visitors, which is a feature I am really into at the moment, with the kind help and patience from Emilia at Lucky Orange.

Off Grid and Solar Store
Estados Unidos
About 1 year usando a aplicação
Questão respondida por Lucky Orange LLC 27 de setembro de 2023

We're delighted to hear that our app has been instrumental in understanding user behavior on your site. I and the rest of my team love to help users like you get the most of our Lucky Orange. We love to impress our users with our technology, onboarding and support. Thank you for your trust in Lucky Orange, and we're here should you need anything!

Cheers - Emilia from Lucky Orange

28 de outubro de 2021

A good application with a reasonable price compared to competitors. The customer service is very responsive. Good company and good application. An essential tool for any business to understand the behavior of its visitors.

Pragma style
Canadá
About 1 year usando a aplicação
Questão respondida por Lucky Orange LLC 29 de outubro de 2021

Thrilled to hear how Lucky Orange has made a positive impact across your website! Being able to understand your visitors is invaluable. Thank you for this five-star review and sharing the Lucky Orange love! We’re here if you need anything else.

Cheers - Justin from Lucky Orange

11 de fevereiro de 2024

I would recommend this app. Because it's features let us understand the customer behaviour.

Genova Industrial
Estados Unidos
9 months usando a aplicação
Questão respondida por Lucky Orange LLC 13 de fevereiro de 2024

Thank you for your review and recommendation! Learning the pain points your customers are having and being able to quickly address them is invaluable. Nothing feels better than finding ways that make your customer experience better than ever. Thanks again for sharing the Lucky Orange love, and we’re always here should you need anything!

Cheers - Emilia from Lucky Orange

Editado a 25 de março de 2019

Great customer service and very useful app. It has allowed us to understand the journey of our clients on our website and to make changes to assist them in finding what they want easier.

Lalage Beaumont
Reino Unido
About 1 year usando a aplicação
13 de novembro de 2018

This app is brilliant I've used this on multiple stores / websites. Very useful to find out what is working and what is not on your store.

I had a few issues with billing / setup customer service is always very good and quick! Thanks for Justin for sorting all this out for me.

Keep up the good work!

Feisty-Fox
Reino Unido
About 1 year usando a aplicação
17 de novembro de 2023

Easy to use app that explains website analytics in a visual and easy to understand format. Good customer service too

Fernwood & Co
Canadá
About 1 year usando a aplicação
Questão respondida por Lucky Orange LLC 20 de novembro de 2023

There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thanks for your review and don’t hesitate to reach out if you need anything!

Cheers - Emilia from Lucky Orange

16 de julho de 2020

Been using it for a little while and it's pretty great! Still need to learn to harness all of its features.

SlayThyName
Alemanha
About 1 year usando a aplicação
Questão respondida por Lucky Orange LLC 20 de julho de 2020

Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store. We’re glad to hear that you’ve been having such a great experience, and don't hesitate to reach out with any questions! Happy tracking!

Cheers - Jordan from Lucky Orange

6 de junho de 2023

Getting unique insights from Lucky Orange has really helped optimising our website for a smooth user experience. We are also very happy with the quick and helpful replies from their Customer Service. Definitely recommending this app!

THE DANISH GIRL INTERIOR
Alemanha
About 1 year usando a aplicação
Questão respondida por Lucky Orange LLC 9 de junho de 2023

Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your website. We love to hear that Lucky Orange insights was able to show you how visitors use your website and help you drive changes that have helped grow business. Thank you for your review, and please don’t hesitate to reach out if we can be of service in any way! Happy tracking!

Cheers - Emilia from Lucky Orange